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Forum Discussion
Lost connection to ReadyNAS Duo but RAIDar can see it
I have a ReadyNAS Duo for the last three years running fine on my home network. New desk top PC's sit on the network and both have been using, accessing and sharing files on the Duo all that time unti...
...it's got worse for me. After lengthy discussions with support, I was advised to do an OS resintall which failed to achieve anything much - machine still visible in RAIDar but not FV/via Shares.
They finally connected to it remotely and advised today that I do an OS reinstall but with disk 2 removed from the unit. I did that, and although it seemed to be doing something (RAIDar said "updating") now the machine is no longer visible via RAIDar or FTP either. When powered-on, it briefly is visible in RAIDar but then drops off. It's pingable on the network, but no other connectivity.
Seriously worried about the data now, too, because before that intervention I did at least think I might be able to manually (and at great length) retrieve the 500GB of data I have on the unit. Now it seems I am likely going to lose the data. Which is kind of the reason I bought a redundant array in the first place.
And yes, before anybody says it, I know I should have a backup, but I've yet to be able to get the backup function working correctly either so I don't. So don't start, please :-)
Oh, and to make matters worse, I can't log into my account on the Netgear support portal and they said they'd reset the PW but it still doesn't work, so I can't see the support calls online either.
They finally connected to it remotely and advised today that I do an OS reinstall but with disk 2 removed from the unit. I did that, and although it seemed to be doing something (RAIDar said "updating") now the machine is no longer visible via RAIDar or FTP either. When powered-on, it briefly is visible in RAIDar but then drops off. It's pingable on the network, but no other connectivity.
Seriously worried about the data now, too, because before that intervention I did at least think I might be able to manually (and at great length) retrieve the 500GB of data I have on the unit. Now it seems I am likely going to lose the data. Which is kind of the reason I bought a redundant array in the first place.
And yes, before anybody says it, I know I should have a backup, but I've yet to be able to get the backup function working correctly either so I don't. So don't start, please :-)
Oh, and to make matters worse, I can't log into my account on the Netgear support portal and they said they'd reset the PW but it still doesn't work, so I can't see the support calls online either.
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