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johncalian's avatar
johncalian
Aspirant
Dec 23, 2015
Solved

Migrate from dead ReadyNAS NV+ to new ReadyNAS 104

(I have searched the forum, cannot find a clear answer...)

 

  • I have an 8 year old ReadyNAS NV+, with 4 1TB drives in XRaid config
  • S/N 000D-A201-24E0
  • P/N RNV2-S2-0000
  • Disks are all in working condition; array is intact
  • The unit will not power on; this happened last week (12/14/2015) after a power outage
  • I would like to purchase new 104 unit
  1. Can I simply take disks out, put them in new unit, and power on?
  2. Any other options?

 

Thanks

2 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Actually you purchased your unit just over 9 years ago now according to your profile.

     

    Your serial is in the range of the Service Action: https://community.netgear.com/t5/Using-your-ReadyNAS/Service-Action-to-Prevent-PSU-Failures-in-ReadyNAS-NV-NV/td-p/568987

     

    You may wish to contact support to see if you can get a PSU replacement under that.

     

     

    1. No, but you could contact support to enquire about data recovery using the 104. There would be a cost involved, you would need e.g. a USB disk to backup to and to wait for support's instructions.

    2. I would quite about whether PSU replacement is possible first. Another option would be to rewire a standard PSU (standard wiring is incompatible).

     

    If you do get a PSU replacement and that brings the unit back to life, I still think it would be time to get a new NAS with new disks and to copy your data across: http://kb.netgear.com/app/answers/detail/a_id/29730/~/how-do-i-back-up-data-from-a-raidiator-4-system-to-a-readynas-os-6-system%3F

     

    We have a range of models to choose from.

     

    The 104 is a cost-effective option, but we do have some newer models such as the 204 and 214 which are more powerful.

     

    The 214 can transcode 1080p video down to 480p.

  • Update: @mdgn I followed your advice and contacted support to replace the PSU. Great support experience, a RMA on the faulty PSU for my 7 year old ReadyNAS NV+ was handled, shipped and delivered in 24 hours!!!!

    System is back online.

    Thank you

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