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Forum Discussion
Migrating disks from RND4000 to another RND4000 -- safe?
Hello all. I've had an RND4000 NV+ since Infrant days. It has worked well but a few month ago the chassis failed. When you press the power button, the drive lights flash briefly but nothing happens...
If you press and hold the power button when trying to turn the old NV+ on do you see boot menu options?
Did you ever try putting your NV+ (v1) in tech support mode? Did that work?
If it didn't work with the disks installed, did it work if you tried to do it with no disks installed?
Note for booting into tech support mode to be working you should get a login prompt when telnetting to the I.P. of the NAS. If that works then I could remotely attempt to diagnose the problem.
Sometimes a disk may appear to be dead but it could just be hanging on a bad disk.
As for migrating the disks
First you need to make sure they are both v1 units (i.e. they have the same silver chassis). See http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
If you have a spare disk (not from your array), put it in the replacement NV+ and check what firmware is on it. If it's older than what was on your old NV+ update the firmware.
After verifying the firmware update was successful, power down, remove the spare disk, migrate the disks across (keeping the order the same) and if it boots up fine, recalibrate the fan under Status > Health in Frontview.
I'm not sure how much confidence I would have in a unit from eBay. Some of those aren't in the best condition either. Some eBay sellers assume the unit is fine if they see lights when connecting it to power, not bothering to put disks in it to test if it works on their network.
Welcome to the forum!
Did you ever try putting your NV+ (v1) in tech support mode? Did that work?
If it didn't work with the disks installed, did it work if you tried to do it with no disks installed?
Note for booting into tech support mode to be working you should get a login prompt when telnetting to the I.P. of the NAS. If that works then I could remotely attempt to diagnose the problem.
Sometimes a disk may appear to be dead but it could just be hanging on a bad disk.
As for migrating the disks
First you need to make sure they are both v1 units (i.e. they have the same silver chassis). See http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
If you have a spare disk (not from your array), put it in the replacement NV+ and check what firmware is on it. If it's older than what was on your old NV+ update the firmware.
After verifying the firmware update was successful, power down, remove the spare disk, migrate the disks across (keeping the order the same) and if it boots up fine, recalibrate the fan under Status > Health in Frontview.
I'm not sure how much confidence I would have in a unit from eBay. Some of those aren't in the best condition either. Some eBay sellers assume the unit is fine if they see lights when connecting it to power, not bothering to put disks in it to test if it works on their network.
Welcome to the forum!
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