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Forum Discussion

N838901's avatar
N838901
Tutor
Jan 13, 2020
Solved

Missing VPD

I have a ReadyNAS Pro 4 that has served me well for years, but it was recently taken out by a power surge. It was upgraded to OS6. I have an identical spare unit that at one time was running various L...
  • Marc_V's avatar
    Marc_V
    Jan 14, 2020

    N838901

     

    Welcome to the Community!

     

    Can you send me a photo of your NAS Label where the SN shows? it should be at the bottom and back part of the NAS and also please set your NAS to Tech Support mode..

     

    Regards

     

StephenB's avatar
StephenB
Guru - Experienced User
Jan 14, 2020
N838901 wrote:
 Is there any way to rebuild the VPD so I can use the ReadyCloud?

I don't think there's any way for users to rebuild it (it requires Netgear tools).  JohnCM_S or Marc_V might be able to do it for you as a courtesy.

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