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Forum Discussion
Solved
VPD lost or corrupt
The Unit Boots BUT SHOWS THE MODEL AS S1a REPEATING.
THE UNIT WOULD NOT BOOT PAST READYNAS LOG SO DID A USB RESET BUT THAT LOOKS LIKE IT CORRUPTED THE VPD
ADMIN PAGE OPENS BUT IS BLANK
LCD JUST SHOWS IP ADDRESS
ANY TOOLS TO RECOVER VPD
SORRY ABOUT ALL THE CAPS BUT MY TABLET KEYBOARD KEEPS SETTING THE CAPS LOCK ON WITH EACH NEW WORD
12 Replies
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The VPD file is encrypted and Netgear has not released tools for it. Can you get into support mode from the boot menu? If you can, then one of the Netgear mods may help you as a courtesy. They'll need the ID that the NAS gives in support mode and a photo of the model/serial number labels.
FYI, the unit gets the model number and serial number from the VPD, so it was corrupt before you did the USB recovery. Being unique to the specific unit, USB recovery cannot help with that problem.
It is possible that the flash itself has a fault, so this could be non-recoverable.
Unfortunately I have not had a reply from anyone at Netgear
Hi!
I have exactly the same problem with my ReadyNAS DUOv2.
I cannot restore the system using recovery (usbrecovery.v1.0.T1) and RAIDiator-arm-5.3.13.I get a message about VPD missing.
I have access via ttl and the upgrade stops with the message:"Searching for external boot flash device...sda
cp: can't stat '/boot_flash/vpd': No such file or directory"next:
writing NAND and:
Writing data to block 33 at offset 0x420000
ls: /sysroot/vpd*: No such file or directoryThen i run Bootmenu : FACTORY_DEFAULT
Starting the boot process...
.
.
systype=12
Loading kernel modules...armvpd: module license 'Proprietary' taints kernel.
Disabling lock debugging due to kernel taint
ReadyNAS Pro VPD device driver init...
Tuxera NTFS driver 3011.10.19 [Flags: R/W MODULE].
eth0: started
done
Kernel panic - not syncing: Attempted to kill init!I have access to the Marvell Launch Console, but I don't know what to do to fix it.
Please help!
🙂Hi,
It was a while back.I contacted a guy called Mark_V who is an ex employee. He had remote access and fixed it twice as it broke again after the first fix. It died a third time and I gave up. You might try contacting Mark via this system?
Witdom113 wrote:
It was a while back.I contacted a guy called Mark_V who is an ex employee. He had remote access and fixed it twice as it broke again after the first fix. It died a third time and I gave up. You might try contacting Mark via this system?
The person fixing it needs to use Netgear tools because the VPD is digitally signed. Marc_V and the other mods who used to apply this fix as a courtesy no longer work for Netgear, and don't have access to those tools. Paid support is no longer available for any ReadyNAS.
AnishaA might possibly be able to assist (or loop in someone who can). But there simply might not be any Netgear ReadyNAS folks left who can help you.
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