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Forum Discussion
Witdom113
Mar 17, 2022Tutor
VPD lost or corrupt
The Unit Boots BUT SHOWS THE MODEL AS S1a REPEATING. THE UNIT WOULD NOT BOOT PAST READYNAS LOG SO DID A USB RESET BUT THAT LOOKS LIKE IT CORRUPTED THE VPD ADMIN PAGE OPENS BUT IS BLANK LCD JUST...
Sandshark
Mar 18, 2022Sensei - Experienced User
The VPD file is encrypted and Netgear has not released tools for it. Can you get into support mode from the boot menu? If you can, then one of the Netgear mods may help you as a courtesy. They'll need the ID that the NAS gives in support mode and a photo of the model/serial number labels.
FYI, the unit gets the model number and serial number from the VPD, so it was corrupt before you did the USB recovery. Being unique to the specific unit, USB recovery cannot help with that problem.
It is possible that the flash itself has a fault, so this could be non-recoverable.
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