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N838901's avatar
N838901
Tutor
Jan 13, 2020
Solved

Missing VPD

I have a ReadyNAS Pro 4 that has served me well for years, but it was recently taken out by a power surge. It was upgraded to OS6. I have an identical spare unit that at one time was running various L...
  • Marc_V's avatar
    Marc_V
    Jan 14, 2020

    N838901

     

    Welcome to the Community!

     

    Can you send me a photo of your NAS Label where the SN shows? it should be at the bottom and back part of the NAS and also please set your NAS to Tech Support mode..

     

    Regards

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Jan 14, 2020

N838901

 

Welcome to the Community!

 

Can you send me a photo of your NAS Label where the SN shows? it should be at the bottom and back part of the NAS and also please set your NAS to Tech Support mode..

 

Regards

 

N838901's avatar
N838901
Tutor
Jan 14, 2020

Marc_V thank you, I am glad to be here!

 

I will send you that information as soon as I get home from work.  Should be around 05:30 Central.

 

I appreciate it!

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