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Forum Discussion
MWT
Aug 14, 2016Aspirant
Nas freezing on writes - how to locate broken drive
Hi, I think I have a drive that's on its last legs but I am not seeing any SMART errors. Anytime a large file is written to it, the whole machine freezes. What is the best way to determine which...
- Aug 17, 2016
Seeing your hardware is out of warranty and you have a broken drive tray you are probably best to buy the RND4TRAY1 e.g. from Amazon.
StephenB
Aug 14, 2016Guru - Experienced User
MWT wrote:
What is the best way to determine which of the six drives I have is broken?
Power down the NAS and remove the drives (labeling by slot). Then test them in a windows PC with vendor tools (seatools for seagate, lifeguard for western digital).
You can use a SATA->USB adapter or dock if your PC doesn't have a SATA connector you can use.
- MWTAug 15, 2016Aspirant
Thanks for the lateral thinking! I was trying to do it with the server still running.
- mdgm-ntgrAug 15, 2016NETGEAR Employee Retired
So you discovered which disk was the problem?
- MWTAug 16, 2016Aspirant
Not sure yet but one of the drives was showing an "offline uncorrectable sector" which was bad enough for CrystalDiskInfo to give it a Yellow warning. However, all the drives passed the SeaTools "Short Drive Self Test" and the "Short Generic" tests. I replaced the one drive that has an error and it is currently rebuilding.
Once it's rebuilt I will retest again. The problem is writing -- when I create a tarball of some directory, it will just hang so I assume that reading is OK - it's writing that has the problem. I'll keep you posted!
Also, do you know if this older NAS will support 8 or 10tb drives?
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