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Forum Discussion
MWT
Aug 14, 2016Aspirant
Nas freezing on writes - how to locate broken drive
Hi, I think I have a drive that's on its last legs but I am not seeing any SMART errors. Anytime a large file is written to it, the whole machine freezes. What is the best way to determine which...
- Aug 17, 2016
Seeing your hardware is out of warranty and you have a broken drive tray you are probably best to buy the RND4TRAY1 e.g. from Amazon.
StephenB
Aug 14, 2016Guru - Experienced User
MWT wrote:
What is the best way to determine which of the six drives I have is broken?
Power down the NAS and remove the drives (labeling by slot). Then test them in a windows PC with vendor tools (seatools for seagate, lifeguard for western digital).
You can use a SATA->USB adapter or dock if your PC doesn't have a SATA connector you can use.
MWT
Aug 15, 2016Aspirant
Thanks for the lateral thinking! I was trying to do it with the server still running.
- mdgm-ntgrAug 15, 2016NETGEAR Employee Retired
So you discovered which disk was the problem?
- MWTAug 16, 2016Aspirant
Not sure yet but one of the drives was showing an "offline uncorrectable sector" which was bad enough for CrystalDiskInfo to give it a Yellow warning. However, all the drives passed the SeaTools "Short Drive Self Test" and the "Short Generic" tests. I replaced the one drive that has an error and it is currently rebuilding.
Once it's rebuilt I will retest again. The problem is writing -- when I create a tarball of some directory, it will just hang so I assume that reading is OK - it's writing that has the problem. I'll keep you posted!
Also, do you know if this older NAS will support 8 or 10tb drives?
- BrianL2Aug 16, 2016NETGEAR Employee Retired
Hi MWT,
Welcome to the community!
We will wait for your next post and were hopeful that this issue will be fixed soon. As for your question, no it wouldn't. If you're using a Legacy ReadyNAS, that maximum drive size it can support is 2TB-4TB.
Kind regards,
BrianL
NETGEAR Community Team
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