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NAS won't turn on
`NAS won;t trun on. When I plug it in and switch it on, the lights stay on for 2 secs and the machine seems like it is trying to turn on. Then it abruptly stops. Unplugging power supply and reconnect...
Hi mvee,
In case you will still have the same behavior after removing the drives, the issue is most probably with the chassis itself. If you are the original purchaser of the device and it is still under the hardware warranty, you may contact support then so they can process an RMA for the chassis
Regards,
Hi mvee,
In case you will still have the same behavior after removing the drives, the issue is most probably with the chassis itself. If you are the original purchaser of the device and it is still under the hardware warranty, you may contact support then so they can process an RMA for the chassis
Regards,
Thanks for your responses. I removed the hard drives (4 x Toshiba 2TB Hard drives) and tried tuining on, and the result was the same. The unit tries turning on (fan sound, lights blinking, display lit with welcome sign) and then it turns off in 2 secs.
Not sure if the unit is in warranty. I will check and follow up. Thanks again.
Hello, Thanks first of all for the helpful information. Just to close out this question:
I connected with Netgear technical help and they assessed the issue as hardware problem with the NAS unit. Since it was under the 5-yr warranty period, they replaced the defective unit. I will be settig up this soon. Hopefully no issues further.
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