NAS104 Raid decision? Xraid vs Raid 10 etc #24296869

StephenB wrote:
Is something else happening on the NAS?

Nope, nothing. I just spoke with Netgear. A very painful support call.

After the first 2 agents told me 55 hour initialization times were normal, the second escalated rep said it shouldn't take more than 6-8 hours. It surprises me that even if it was 6 hours that they have no documentation indicating or warning the customer of these abnormally long times.

I get the sense from speaking with these support reps that this product is truly only meant to be run in Xraid. That is what they all consistently recommended. As ridiculous as this sounds, I got the impression from them that the other raid implementations are not optimized and more gimmicks than real options.

So far I am very disappointed. For me this was a substantial investment. I would not have made it if the device really underperforms like this. Why would they even bother with the other raid options if they don't perform adequately. They are looking at logs and I opened support ssh mode for them, hopefully there is something that can be fixed. In the meantime, my brand new drives are now getting a lot of wasted I/O cycles which I can never get back.