NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Need solid replacement for Netgear Vault
Have had a disaster with utilizing the Vault since last year. It will move data for a few days or so and just stop without notice. Like the concept it can provide if it worked. They keep updating the...
paulinde wrote: Don't know if the problem is related to the RN2120 (which they feel is an old device) or just a Vault software problem.
Not sure what the vault people consider old, but I'd view a NAS launched in October 2014 as brand new. They likely are confusing it with an older NAS which used a similar model number.
paulinde wrote: 6.2.4l
Maybe someone working for Netgear will see this and properly escalate your case.
paulinde wrote: I have received 135 emails and sent 70 email since the first of the year to the Vault folks who seem to be lost in the sauce!!!!! Three different request numbers, 1342, 1520, 1549. From Netgear all I hear is that the ReadyNas Vault has nothing to do with them... sorry to hear about you luck.
I do suggest emailing your logs to mdgm.
FWIW, I am a home user, and do my offsite disaster backups with CrashPlan.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
