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Forum Discussion
Netgear Ready NAS 4220X - Access Management Console is Slow and Storage Access also too slow
Hi All,
We are facing issue with Ready NAS 4220X. 4TB SATA HDD x 4 No's as configured in X-RAID (Raid 5). We have planned to updated 6.5.0 Firmware, eventhough still slowness issue is there and managment console also took long time to comeup. Manually restart the device only can able to access the NAS box for sometimes. From Netgear support team suggestion, we run Disk defragmentation, after 30 minutes only we got entry in logs.
Please suggest your options.
Thanks,
D.Stalin
4 Replies
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What's your support case number?
Have you provided support with your logs? If not, please attach those to your case or send them in to me (see the Sending Logs link in my sig).
Which services are you running under System > Settings > Services ?
Which apps are you running ?
Which firmware did you update from?Similar issue here. We updated firmware to 6.5 and rebooted. That was 5 days ago. Iscsi shares are available to the servers on the network but still no admin console. If ANYONE know what causes this and if there's a way to prevent it in the future, Please help. Just rebooted a second 4220x and its doing the same thing.
Hello Robert_Avery,
I checked your profile and found that you have opened a case with the support team. It appears that your NAS is still entitled to phone support. I suggest you try the phone instead of the email so your case will be escalated right away to the right team.
Regards,
Hello Robert_Avery,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
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