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Forum Discussion
Netgear ReadyNAS 214 goes offline after 1 hour
Hi All, I am using netgear ReadyNAS 214 4*2 TB since Dec 2017 and all was working fine . But suddenly last month i.e August the ReadyNAS 214 is not reponding but i can ping the device and i get r...
shahrouq wrote:
I am not getting web ui at all, but when i unplugged and replug the Power cord it starts for almost 1 hour in that time i downloaded all the logs from it.
How did you download them?
What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads
If you go in logs section, there is button to download all logs, from there we can download it.
Do you know any solution for the problem which is mentioned above?
Do you know any solution for the problem which is mentioned above?
shahrouq wrote:
If you go in logs section, there is button to download all logs, from there we can download it.Yes, but you said the web ui couldn't be accessed at all.
shahrouq wrote:
Do you know any solution for the problem which is mentioned above?I'm still trying to understand what the problem is.
Are you seeing an inactive volume on the volumes tab?
- I think your have not read the message 3 properly , I said after physically removing the power from the NAS and then again repluging , it starts and works fine for atleast 1hours in that the Nas works fine as expected but after 1 hour the web UI is not at all accessible due which my schedule back also didn't work .
shahrouq wrote:
I think your have not read the message 3 properly , I said after physically removing the power from the NAS and then again repluging , it starts and works fine for atleast 1hours in that the Nas works fine as expected but after 1 hour the web UI is not at all accessible due which my schedule back also didn't work .Thx for clarifying
This could be hardware - so it'd be good to check your warranty status (3 years for the original purchaser). You'd get an RMA via my.netgear.com.
But it could also be something strange with the software.
- Do you have any apps installed on the NAS?
- Have you installed or updated linux packages with ssh?
- Have you looked in system.log and kernel.log to see what was happening around the time the NAS became inaccessible?
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