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Netgear ReadyNaS device dead
Hi all, We are in a situation where our NAS device(Ready NAS) wont power on. I can hear the fan noise while powering on, but thats it nothing else. I have some critical data there and in desperate s...
StephenB wrote:I will follow up with instructions on how to convert the Pro-6 to run OS 6 in a followup post.
pala_reg:, here are the instructions.
First you need to get the Pro-6 running with 4.2.x firmware. If it has no disks in it now, you will need a spare disk (which is not part of the array you eventually want to migrate). You will need to do a factory default with that spare disk in the NAS. Instructions for doing that from the Pro-6's front panel are in the the hardware manual for the Pro-6 that I posted in the previous post (the manual that describes the disk trays). The Pro-6 will format the disk, so anything on it will be lost.
After factory default, browse to the NAS ( https://nas-ip-address/admin ), and complete the setup. Don't set anything up you don't need to, as this is just temporary. The disk will be formatted again as part of the conversion. Note that the Pro-6 4.2.x firmware only supports TLS 1.0, so most browsers won't let you connect. But you can connect with Internet Explorer, or with Edge in IE mode. You likely will need to click through a certificate warning.
Second, OS-6 NAS like the RN516 have at least 2 GB of RAM. The Pro-6 only has 1 GB. While this might work out ok, many folks have found that it is not enough. It is possible to upgrade the Pro-6's memory to 2 (or 4) GB of RAM - and is quite inexpensive. I recommend that you do that, especially if you are going to want to use the Pro-6 for a while.
Now for the conversion itself:
The steps are
(Optionally) make sure the latest BIOS is installed before you do the conversion. To do this you install http://www.readynas.com/download/addons/x86/4.2/BIOS_Update_Package_0.5-x86.bin as an add-on and reboot the NAS. Do this after you backup the NAS. This isn't necessary, but if you so want to update the bios it is easiest to do it prior to conversion
Basic instructions for the conversion itself are
- Upload PREPR4TOR6_0.1-x86.bin as an add-on using the ReadyNAS web gui, but do not reboot afterwards (avoids the need to do manual factory resets)
- Upload R4toR6_6.9.5.bin using the ReadyNAS web gui firmware update
- After you upload the addon+firmware and reboot, it will update the firmware and start a factory default.
- Go through the setup process on the converted NAS. Again, this can be minimal, since your purpose is to migrate disks from your other NAS.
- Update the NAS to run the same firmware as is on the RN516 or the current OS 6 firmware (check for updates will work).
Note I am assuming that there is no data on the Pro-6 disk(s) that you care about. If there is, you need to back up the Pro-6 data first, and restore it afterwards.
Once converted, you can put the RN516 disks into the Pro-6 (powered down), and then power it up. The Pro-6 should boot, and will have the same configuration settings as the RN516 (all the settings are on the disks).
As noted above, you will need to remove the disks from the RN516 trays, and then insert them into the Pro-6 trays to do this.
The main NAS model is RN516 00
The other one is RNDP 6000
Unfortunately I have no idea about the firmware version. I cant check it now as both are not booting up, but I think(yet to be confirmed) the RNDP 6000 is failing because of the disks.
Thanks
pala_reg wrote:
The main NAS model is RN516 00
The other one is RNDP 6000
Unfortunately I have no idea about the firmware version. I cant check it now as both are not booting up, but I think(yet to be confirmed) the RNDP 6000 is failing because of the disks.
Have you tried getting the firmware information from RAIDar? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
If the Pro-6 is running stock 4.2.x firmware, then the RN516 can boot with the Pro-6 disks (but only temporarily as read-only). https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86 In this case, the R516 disks cannot not migrated to the Pro-6.
But if the Pro-6 was converted to OS-6, then disks can be migrated in both directions. If the version of OS-6 is different on the two machines, then whatever firmware is newest will be used. That is, if the flash is newer, then the NAS will upgrade the OS on the disks when it boots. If the version on the disks is newer, then the NAS will upgrade its flash from the disks.
In any event, make sure you power down both NAS when attempting to migrate. It's best to label the disks by slot, so you don't mix them up.
Let me see if I have this right: Your main NAS is a 516 and you also have a Pro6 that's not in use. If that is the case, and you do find the problem with the Pro6 is the drives, then the easiest thing to do is to convert the Pro6 to OS6, then move the 516's drives to the Pro6. You'll have to do the conversion with a scratch drive (one of those that's currently in it will likely still be working) first. Instructions for upgrading are available here in the forum.
The 516 problem could be the power supply. It uses a standard Flex-ATX (aka Mini-ITX) power supply. Unlike with older NAS models, there is no pin swapping required. You can use a standard ATXV12 power supply externally to verify the power supply is the problem before investing in a new one, if you have an ATX supply "lying around". But the right power supply isn't very expensive and it's also not especially hard to replace.
A replacement ReadyNAS would be the easiest, of course, but new ones are pretty much impossible to find and any reasonable price, and you need to be careful on the used market (where units compatible with the 516 are also a bit hard to find at a reasonable price).
pala_reg wrote:
Sandshark StephenB I see another user who had almost the same issue like mine(same symptoms, and the same circumstances of how it went off) fixed the booting issue by replacing battery on motherboard. Can I try that?
I don't believe it will help, AFAIK the only purpose of the CMOS battery is to keep the real time clock ticking when the power is removed. Still, I don't see any harm in trying it. FWIW, I don't think there are any instructions here.
I do know that the Pro-6 uses a CR2032 battery. You can see it at about 5 minutes into the video here: https://www.youtube.com/watch?v=DSgkoa0tNqc
Not sure on the RN516.
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