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Forum Discussion
NETGEAR ReadyNAS RN31200 "Kernel Panic"
Hi NETGEAR support team, I need your help and suggest how can I fix the Kernel Panel on RN31200 I have try to follow your instuction to recovery my NAS https://kb.netgear.com/21400/RAIDia...
Chanchai wrote:
and download firmware RAIDiator-x86-4.2.31 and use Rawrite32 tool to setup firmware into the USB (2GB)
Yikes! You were trying to put the wrong firmware on your NAS. The RN312 uses 6.x firmware, not 4.2.x firmware.
The correct instructions for an RN312 are here: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
I can't tell from your post if you actually need to do a USB recovery though. If you have a scratch disk, perhaps try removing your current drives, and doing a factory default from the boot menu with the scratch disk installed. If that installs correctly (and runs OS 6.x firmware), then a USB recovery isn't needed. Instructions for doing a factory default are on page 81-82 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
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