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AgeStor's avatar
AgeStor
Aspirant
Apr 25, 2013

New 314 > No permission to access user home folders

Hi,

So I did swap the underpowered 104 for the 314 and set it all up again. This is far less daunted, load-wise, by anything I throw at it.

My shares work just fine, but quite early on I noticed I couldn't access any user home shares. Windows 7 (Ultra and Pro) says "Network Error Windows cannot access \\Share\user.name You do not have permission to access \\Share\user.name. Contact your network administrator to request access."

That last sentence always is a kick in the nuts of said network administrator...

SSH-ing in to the NAS I can see the home folders just fine in /datavol1 (as I reused the disks from the 104, it recognised that a volume called /data was already there so I had to pick a different name, which shouldn't matter).


# ls -l /datavol1/home
drwx------ 1 acertain.user Hisgroup 0 Apr 25 01:45 acertain.user


They all look correct there, like that.

So I tried mv such a folder and recreate it, chown to the designated user and then chmod 700 to get the permission right again. But that doesn't work either.

Rebooting the NAS doesn't help.

I've not yet tried to delete the user from the admin GUI and recreating it, perhaps I should.

I thought perhaps it was because the disks hadn't synced yet so I waited a few hours but now they have, still no luck.

Seems like I'm not the first with this issue, but no solution there: viewtopic.php?f=23&t=55920

So all normal shares work fine and the NAS performs admirably. But why no access to the home shares? Of course I have the credentials right...

:?

16 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You probably can disable private home shares using SSH.
  • Hi folks,
    My apologies for dragging this one out of history, but has this been sorted yet? I'm running 6.1.5 and can see no way to access private home shares when logged in as Admin. If this has been answered in the last 6 months, and I have failed to find the post, I'll drink water instead of beer for the rest of the week :shock:
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    If you are on a windows PC, and access the NAS using CIFS and admin credentials, then you can see all the home shares by entering \\NASNAME\data\home into the windows explorer address bar.
  • Hi Steve,
    I presume you mean SMB, rather than CIFS (i'm using OS6). Tried your suggestion and got an error code '0x80004005 unsuccessful', which looks like a standard folder permissions issue. Tried in a similar fashion with FTP, to no avail. I don't want to use SSH as I have no experience in Linux and will probably mess it right up. Any other thoughts? Cheers.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    If you enable FTP for home shares, you will see the admin home share (if you use admin credentials) but no others. That is, you only see the home share for the user login you are using.

    \\nasname\data\home works with my RN102 and my windows 7 PC. Are you using the admin credentials? Perhaps check in the windows credentials manager Also, this assumes you are using the default name "data" for the volume.

    If you have a different login credential set up for \\nasname, you can try \\nasipaddress\data\home instead.
  • Thanks Steve. I still had no joy in getting connected, so I resorted to 'tinkering'. I eventually found that I could access the root using my Nexus 4 phone and a free file manager utility that I have on that, which accessed the NAS root folder structure and solved the problem. Very weird, but I'll look into the original issue a bit deeper when I have more time ...
    Thanks for your help.

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