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Forum Discussion
New disk failed after sync. How do I recover?
ReadyNAS NV+ I had 3 1TB disks and was doing an upgrade to 3 2TB disks. Over 2 days, I replaced a disk a night, letting it sync overnight. Last night I replaced the final 1TB drive. Eight hou...
We Replace disks at 50 Reallocated Sectors or above, and at above 1 ATA error. Thats if you purchased NAS with disks.
It could be a bad slot - Try the following.
(1)
If you have a known good disk that is compatible with the NAS. Turn the NAS off. Take out all disks and remember their order. Put in that 1 disk in that slot. Go to Factory Default it throught the Boot Menu (http://www.kossboss.com/rnasbootmenu). Dont worry about factory defaulting - I wouldnt have you do something that would hurt your data - the config is on your old disks that are sitting out of the NAS.NOTE: Factory defaulting with 1 known good drive in 1 slot should take no more than 10 to 15 minutes.Anyhow after the boot menu Once you select Factory Default open up RAIDAR and hit rescan until you seee that NAS with the bold Setup comment on the right most column. Press Setup button and do XRAID and hit Apply. If the NAS comes up with that disk we know the slot is good and the disk that you had problems with is bad
To bring NAS back in the way it was: Turn off NAS, Put in all the good disks back in NAS in same order, questionable disk on the Side - not in the nas. Turn NAS on - voila there is your old setup - as if you never did a factory default
(2)
Take that disk connect up to PC and run Comprehensive Diagnostic with the manufacturers tools - SeaTools
(3)
Turn off NAS, take disks out remember order. Take questionable disk and put it in known good slot. Factory Default thru boot menu. Go to Raidar, hit rescan once you see nas, hit Setup. Do XRAID if it works it works the disk is good the slot is bad.
To bring NAS back in the way it was: Turn off NAS, Put in all the good disks back in NAS in same order, questionable disk on the Side - not in the nas. Turn NAS on - voila there is your old setup - as if you never did a factory default
If you come to the conclusion the slot is bad call in support so we can check warranty and RMA the chassis.
If you come to the conclusion the disk is bad call in support if that disk came with your NAS - if not buy new disk or call disk manufacturer for RMA
It could be a bad slot - Try the following.
(1)
If you have a known good disk that is compatible with the NAS. Turn the NAS off. Take out all disks and remember their order. Put in that 1 disk in that slot. Go to Factory Default it throught the Boot Menu (http://www.kossboss.com/rnasbootmenu). Dont worry about factory defaulting - I wouldnt have you do something that would hurt your data - the config is on your old disks that are sitting out of the NAS.NOTE: Factory defaulting with 1 known good drive in 1 slot should take no more than 10 to 15 minutes.Anyhow after the boot menu Once you select Factory Default open up RAIDAR and hit rescan until you seee that NAS with the bold Setup comment on the right most column. Press Setup button and do XRAID and hit Apply. If the NAS comes up with that disk we know the slot is good and the disk that you had problems with is bad
To bring NAS back in the way it was: Turn off NAS, Put in all the good disks back in NAS in same order, questionable disk on the Side - not in the nas. Turn NAS on - voila there is your old setup - as if you never did a factory default
(2)
Take that disk connect up to PC and run Comprehensive Diagnostic with the manufacturers tools - SeaTools
(3)
Turn off NAS, take disks out remember order. Take questionable disk and put it in known good slot. Factory Default thru boot menu. Go to Raidar, hit rescan once you see nas, hit Setup. Do XRAID if it works it works the disk is good the slot is bad.
To bring NAS back in the way it was: Turn off NAS, Put in all the good disks back in NAS in same order, questionable disk on the Side - not in the nas. Turn NAS on - voila there is your old setup - as if you never did a factory default
If you come to the conclusion the slot is bad call in support so we can check warranty and RMA the chassis.
If you come to the conclusion the disk is bad call in support if that disk came with your NAS - if not buy new disk or call disk manufacturer for RMA
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