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Forum Discussion
network23
Feb 25, 2013Aspirant
New disk failed after sync. How do I recover?
ReadyNAS NV+ I had 3 1TB disks and was doing an upgrade to 3 2TB disks. Over 2 days, I replaced a disk a night, letting it sync overnight. Last night I replaced the final 1TB drive. Eight hou...
StaticFree
Nov 21, 2013Tutor
I wish I had known about this quirky issue before I bought 2 brand new same model of Seagate 2TB ST2000DM001 drives that OP reported issues with. I have a ReadyNAS RND-4000 4 bay unit that was using a single 1.5TB Seagate drive for a few years.
I decided to up my capacity and inserted one of the new Seagate 2TB drives into slot 2 and waited all day for it to finish sync'ing up and initializing it. After it completed, I started transferring some files over to the ReadyNAS and BOOM, the file transfers halted in the middle of the transfer and my Windows 8.1 PRO system reported that it was having connection problems with the ReadNAS. After a few minutes, the ReadyNAS came back online connected again and I got error notification email from it saying:
"A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity. It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in FrontView ). The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime."
I log into the ReadyNAS unit to do the recommended resync, but it won't let me! The resync button is greyed out and it does not let me manipulate the new 2nd drive saying that it is "DEAD".
With that disappointment, I submitted for an RMA for the two new 2TB Seagate drives I bought from newegg.
Meanwhile, I tried to connect the supposedly bad "DEAD" drive to my Windows PC via USB adpapter and proceeded to format it. It finished formatting and I've copied tons of files over to it without a problem. The disk check report no problems found with the hard drive!
So, conclusion? I think it is the ReadyNAS unit that is quirky and not the Seagate 2TB hard drives (this particular Seagate model ST2000DM001). The firmware version on each drive says it is CC27.
Date says: 14051 Site: WU. Whatever that means. Did I get old firmware drives that don't work in RAID mode? Got them on sale from newegg.com and they did not come in sealed antistatic bags but rather taped shut bags. Are these old or refurbed drives they sold me maybe, thus the deep discount sale price? (But they claimed to be new).
I am thinking of cancelling my RMA now but it still leaves me wondering and worried if these drives I got might have something wrong with them or was it just the flaky Netgear ReadyNAS unit that is at fault!
I decided to up my capacity and inserted one of the new Seagate 2TB drives into slot 2 and waited all day for it to finish sync'ing up and initializing it. After it completed, I started transferring some files over to the ReadyNAS and BOOM, the file transfers halted in the middle of the transfer and my Windows 8.1 PRO system reported that it was having connection problems with the ReadNAS. After a few minutes, the ReadyNAS came back online connected again and I got error notification email from it saying:
"A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity. It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in FrontView ). The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime."
I log into the ReadyNAS unit to do the recommended resync, but it won't let me! The resync button is greyed out and it does not let me manipulate the new 2nd drive saying that it is "DEAD".
With that disappointment, I submitted for an RMA for the two new 2TB Seagate drives I bought from newegg.
Meanwhile, I tried to connect the supposedly bad "DEAD" drive to my Windows PC via USB adpapter and proceeded to format it. It finished formatting and I've copied tons of files over to it without a problem. The disk check report no problems found with the hard drive!
So, conclusion? I think it is the ReadyNAS unit that is quirky and not the Seagate 2TB hard drives (this particular Seagate model ST2000DM001). The firmware version on each drive says it is CC27.
Date says: 14051 Site: WU. Whatever that means. Did I get old firmware drives that don't work in RAID mode? Got them on sale from newegg.com and they did not come in sealed antistatic bags but rather taped shut bags. Are these old or refurbed drives they sold me maybe, thus the deep discount sale price? (But they claimed to be new).
I am thinking of cancelling my RMA now but it still leaves me wondering and worried if these drives I got might have something wrong with them or was it just the flaky Netgear ReadyNAS unit that is at fault!
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