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No Disk Detected Bay 2
Just purchased 4 new WD 3TB Red. No matter which drive I put in bay 2, it is not detected. At boot, when power light is flashing quickly, all drive lights are on. Then when power light flashes ...
It sounds like a failed SATA channel in the chassis.
The "fix" is to get an new NAS. The warranty is 3 years for the original purchaser - if that's you, arrange for an RMA at my.netgear.com.
If you haven't registered the NAS there, you'll have to do that first. It'll be faster if you upload proof of purchase before you click on the "replace my defective product" link.
It sounds like a failed SATA channel in the chassis.
The "fix" is to get an new NAS. The warranty is 3 years for the original purchaser - if that's you, arrange for an RMA at my.netgear.com.
If you haven't registered the NAS there, you'll have to do that first. It'll be faster if you upload proof of purchase before you click on the "replace my defective product" link.
I've had my RMA for over 7 days now. How long does it take before the courier comes and swaps the unit over?
Hello Pengo429,
How long would it take for the RMA process will depend on what option selected when the replacement was process.
Regards,
Marty_M
NETGEAR Community TeamHello Pengo429,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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