NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS 2100 does not detect any disks after firmware upgrade
Hey guys,
I recently did a firmware upgrade on a ReadyNAS 2100v2 from 4.2 to 6.10.8. When I connect to the device through my browser it now tells me that it's not detecting any disks.
These are the same 4x2TB WD Red Pro NAS HDD's that were in there before and working on OS 4.2. Now they're undetectable.
I've moved the drives to different slots like suggested.
I plugged the drives into a PC and deleted all previous volumes. The drives all show up as "Unallocated" now.
I plugged the drives in 1 or 2 at a time in different slots.
I did a "Perform Factory Default" from the Admin page.
Nothing worked and the disks still aren't recognized.
On the front panel of the device, only Power and LAN LED lights up. All disk LEDs are off.
Is there something I'm supposed to do first, or did this update break something?
Did you do the factory default that's needed after the conversion?
You are certain your 2100 is a V2? I don't think you'll even get that far if you install OS6 on a V1, but I'm not sure.
Assuming your 2100 is a V2, you should be able to go back to OS4.2.31 with a USB recovery. It might work on a V1, too (have heard mixed results).
I never saw your original post show up as an unread one, so others may also not have seen it. Your response did, which is why I have now responded. So give it a bit more time to see if anyone else has a recommendation.
13 Replies
Replies have been turned off for this discussion
Wow.... NOBODY? I guess I'm SOL then.
This NAS is useless now. Is there a way I can get the OS back to 4.2.31?
Did you do the factory default that's needed after the conversion?
You are certain your 2100 is a V2? I don't think you'll even get that far if you install OS6 on a V1, but I'm not sure.
Assuming your 2100 is a V2, you should be able to go back to OS4.2.31 with a USB recovery. It might work on a V1, too (have heard mixed results).
I never saw your original post show up as an unread one, so others may also not have seen it. Your response did, which is why I have now responded. So give it a bit more time to see if anyone else has a recommendation.
Before I attempted the upgrade I read on these forums that v1 would fail and brick the NAS if you attempted it. So I made sure to check my model in the system menu and it indeed said "ReadyNAS 2100 v2 [X-RAID2]"
I didn't get any error, or failure messages during the upgrade. I thought everything went well until I login and see no disks.
showtime3024 wrote:
Is there a way I can get the OS back to 4.2.31?
There is a downgrade image here:
After you do the required reboot as part of the firmware update process you will get the "corrupt root" error. You can see that in the Info (far right) column in RAIDar. Once you get that error you will need to power down the system and do a factory default using the boot menu.
Thanks for the link.
Is there a guide for the USB recovery mode that Sandshark was talking about?
Or is this as simple as System > Update > Install Firmware using this file?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
