I downloaded the latest firmware for my GS724T v4, but i cannot find a way to upgrade. Due to the manual, there should be someting on Maintenance - Upload .. but it does not match the manual here. The maual tells nothing than wrong information about firmware udates. Even the help file which comes with the firmware, points to a page with wrong information.What is the way to update the firmware?

Ah looks like we face the old confusion from the basic mechanics in the physic course at school ... on these earlier Netgear Switch design, it's Download. Think about you sit on the switch. Sorry for not having realized this user mistake before. Amazing they have not changed the wording on these later enhanced and updated switches, similar to the XS712T I used as a reference before. History is difficult to change sometimes. This UI and Markup is indeed much older than 10 years, as these switches were manufactured for more than a decade, some were even stackable GS724TS, and an early model supporting inter-VLAN-routing GS724TR. The renewed GS724Tv6 model with optional Insight management was released not so long ago, probably in June of this year without checking the news releases. Sorry again for my confusion, should have realized this long before.

GS724T v4 Firmware upgrade | NETGEAR Communities

8 Replies

schumaku
Guru
Jul 08, 2024
To avoid any kind of confusion - there re about dozen GS724T in the field for almost 30 years - what exactly is the model type, version and in case hardware release variants printed on the product label.

Which firmware version is currently installed on the GS724T you attempt to update?

In case there is no menu like

Maintenance > Upload > HTTP File Upload

... allowing the upload of what Netgear designated an "Archive" decades ago, it's neither GS724Tv4, nor a GS716Tv3, nor a GS748Tv5:

Is the switch discoverable on your LAN (resp. the management VLAN) using the NETGEAR Switch Discovery Tool available for Windows, MacOS, and some Linux builds?

The System Information page of ll these switches does certainly show lot of useful insights, including the current installed and active firmware version...

Much more complex is it on the old, legacy switch models and versions, We are happy can help once you provide more complete insight.
- FriFra
  Aspirant
  Jul 08, 2024
  i cannot read the product label, since the switch is mounted and i wll not unmount for reading a label. The information in the ui should be enough.
  
  I downloaded 6.3.1.47 directly from the support page of my registered switch, so i expect to have the right one.
  
  There is no way to upload at: "Maintenance > Upload > HTTP File Upload"
  regardless what i select, nothing happens. I don't get, why Netgear is unable to simply provide a matching manual on the product page.
  
  The discovery tool is unable to discover the switch (im in the exact same lan as the switch), but i know the IP and i can access the web interface by its ip.
  - schumaku
    Guru
    Jul 08, 2024
    FriFra wrote:
    
    There is no way to upload at: "Maintenance > Upload > HTTP File Upload"
    
    regardless what i select, nothing happens. I don't get, why Netgear is unable to simply provide a matching manual on the product page.
    
    The discovery tool is unable to discover the switch (im in the exact same lan as the switch), but i know the IP and i can access the web interface by its ip.
    
    This looks to me like an old Web UI bug (compatibility with "modern" browsers) still in place on the old Web UI design which was fixed in the early days of the XS712T(v1) during the Beta testing back in about the year 2016, but never carried forward to the GS724Tv4...
    
    .
    
    It's a basic WebUI design and implementation problem, the documentation is still perfectly valid.
    
    FriFra wrote:
    
    The discovery tool is unable to discover the switch (im in the exact same lan as the switch), but i know the IP and i can access the web interface by its ip.
    
    Another part not properly maintained on this old switch model still offered these days.
    
    Both issues to be pushed push to Netgear Support, nothing an old community crow can do here. I wish I could ....Sorry.
    
    Regards,
    
    -Kurt.
    
    PS. One day Netgear should learn to say "Thank you old friend....". IphieChen Iphie_C YeZ