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Spudly's avatar
Spudly
Aspirant
Aug 15, 2016
Solved

GS724T - Version number and firmware upgrade

Hello,

 

I have a Netgear (duh) GS724T smart switch.  I've had it for several/many years and never really had a need to manage it.  Now, I do.  I am able to change the IP so I can make it accessible on my network and I have to 192.168.9.9.  My issue is that the documentation on the website for "Multiple Port Mirroring" does not match what I see.  I'm guessing it is because I have the original firmware.  As I try to get the update firmware I see there are several versions of my switch (GS724T).  I am pressuming I have version 1 as I see a V2, V3,V4 but it doesn't specifically say V1.  

From my Switch Status: 

Product NameGS724T
Firmware VersionV1.0.3_30
Protocol Version2.001.002
DHCPDisable
IP Address192.168.9.9
Subnet Mask255.255.255.0
Default Gateway192.168.9.1
MAC Address00-18-4d-d2-cb-60

 

Do I use the latest firmware V1.2.3 ? which is found here: https://www.netgear.com/support/product/GS724Tv1.aspx?cid=wmt_netgear_organic#download 

 

Thanks!

Glenn

  • Hi Spudly, 

     

    This is actually a very good question and other users should see this. Yes, there are firmware versions that require you to factory default the switch especially if there are major changes done. Now, you can save a backup of the configuration of the switch and then reload it back. But since it is a major FW upgrade there is a chance that it might not accept a configuration from an older version. Just to make sure, I suggest getting a screenshot of the pages that you have a configuration change. 

     

    The updates are essential in a way that they fix bugs from older versions and add new features to the switch. For me, updates are optional unless you are experiencing a bug that needs to be fixed or you are chasing an update that adds more functionality to the switch. If you like the way the device works now and are okay with the features, I'd rather not take the risk. 

     

    Thanks, 

6 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello Spudly, 

     

    Welcome to the community! 

     

    Please PM me the serial number of the unit so that we can identify the correct version. Do not update the firmware to the latest version yet. If the FW is really old, you'll have to do it incrementally. 

     

    Thanks,

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hi Spudly, 

         

        I have checked the serial number that you sent through PM. It appears that your unit is a version 2. You may download the firmware for this unit here. You are about 3 firmwares behind so I suggest to do the update incrementally. :) 

         

        Thanks,  

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