NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Spudly
Aug 15, 2016Aspirant
GS724T - Version number and firmware upgrade
Hello,
I have a Netgear (duh) GS724T smart switch. I've had it for several/many years and never really had a need to manage it. Now, I do. I am able to change the IP so I can make it accessible on my network and I have to 192.168.9.9. My issue is that the documentation on the website for "Multiple Port Mirroring" does not match what I see. I'm guessing it is because I have the original firmware. As I try to get the update firmware I see there are several versions of my switch (GS724T). I am pressuming I have version 1 as I see a V2, V3,V4 but it doesn't specifically say V1.
From my Switch Status:
Product Name | GS724T |
Firmware Version | V1.0.3_30 |
Protocol Version | 2.001.002 |
DHCP | Disable |
IP Address | 192.168.9.9 |
Subnet Mask | 255.255.255.0 |
Default Gateway | 192.168.9.1 |
MAC Address | 00-18-4d-d2-cb-60 |
Do I use the latest firmware V1.2.3 ? which is found here: https://www.netgear.com/support/product/GS724Tv1.aspx?cid=wmt_netgear_organic#download
Thanks!
Glenn
Hi Spudly,
This is actually a very good question and other users should see this. Yes, there are firmware versions that require you to factory default the switch especially if there are major changes done. Now, you can save a backup of the configuration of the switch and then reload it back. But since it is a major FW upgrade there is a chance that it might not accept a configuration from an older version. Just to make sure, I suggest getting a screenshot of the pages that you have a configuration change.
The updates are essential in a way that they fix bugs from older versions and add new features to the switch. For me, updates are optional unless you are experiencing a bug that needs to be fixed or you are chasing an update that adds more functionality to the switch. If you like the way the device works now and are okay with the features, I'd rather not take the risk.
Thanks,
6 Replies
- JohnRoNETGEAR Employee Retired
Hello Spudly,
Welcome to the community!
Please PM me the serial number of the unit so that we can identify the correct version. Do not update the firmware to the latest version yet. If the FW is really old, you'll have to do it incrementally.
Thanks,
- SpudlyAspirant
Sent you a PM. Thanks!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!