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andyb1's avatar
andyb1
Aspirant
Nov 14, 2014

no filesystem

I am using the nvx with 4 x 1tb drives.
i back up this device (scheduled every evening) onto a 3tb external hard drive (formatted ntfs) via the front usb port.
Every month i rotate this 3tb drive with a second 3tb drive, so i always have 2 back ups of the nas drive, albeit slightly lagged in time.

I have been doing this for years now without a hitch. Actually this has saved me only last year after a 2 drive failure!!

However recently when i swapped one of the external drives for the second one - like i always do - i see in frontview that the drive is not recognized as having a filesytem.

If i attach this external to a windows 7 machine i see all of the files there from the last time i was using this as a back up( 2 months ago)

Any ideas as to why this is happening?

appreciate any help

thanks
Andy

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Did you remember to safely unmount the USB disk?

    What filesystem is on the USB disk?

    Have you checked the health of the USB disk?
  • unmounted via frontview. used the disconnect option.
    format = NTFS
    health seems ok. i can hook it up and read it read it no problem on my windows 7 machine
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Checking the health would mean e.g. running the drive vendor's diagnostic tool. Being able to mount it and read it on the Win7 machine doesn't indicate that much.
  • ok. ran a quick diagnostic using WD software. passed.
    currently running the extended test. will comment tomorrow as it is going to take a while.

    Assuming it passes ... what would you recommend next?

    thnaks
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Could possibly be a rare software bug of some sort. Perhaps format the disk (note this wipes all data on the disk) and see if you run into the issue again.
  • ok. that was going to be my last resort since i have nearly 2tb backed up on this drive and it takes a few days for that to get copied onto the external. But i think you might be right in just doing that, especially since i already have 1 back up copy. Then i dont have to waste anymore time, yours or mine, trying to figure this out. Of course unless this happens again after i reformat!

    thanks for your help