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Forum Discussion
callenan83
Jul 23, 2018Aspirant
No IP Address - ReadyNAS 214
Hi
I got my ReadyNAS 214 a few months ago and i have been having troubles with it being slow and also dropping the IP Address.
I mainly use it as a PLEX Server but today it dropped out and after ...
Marc_V
Jul 23, 2018NETGEAR Employee Retired
Hi callenan83
Welcome to the Community!
Your RN214 might be experiencing issues on it's NIC. To check on that kindly shutdown your RN214 for a few minutes (this is to cool down the NIC which is the issue), then power on the NAS and it should get IP address once more and get back to working normally.
I would also suggest updating to ReadyNAS OS 6.9.4-T15 Beta wherein a fix has been provided for this issue.
Hope this helps!
Regards
- callenan83Jul 24, 2018Aspirant
Thanks Marc,
I turned it off and left it off for a while and turned it back on and it has worked.
I am in the process of updating the firmware as suggested however if the issue is that the NIC is overheating, how will a firmware fix this?
I have also noticed that since rebooting the network traffic to it seems to be much slower than normal ... Would this have anything to do with the NIC overheating?
- callenan83Jul 24, 2018Aspirant
Hi Marc,
Just finished updating to the new Firmware and the fan is on high and its got No IP Address again...
I'll turn it off and wait again.
- Marc_VJul 24, 2018NETGEAR Employee Retired
That is what the engineering is currently working on, it seems that the issue is not hardware related that is why they included it on the BETA release.
Rebooting the NAS and waiting for a few minutes is the current workaround, NAS getting rebooted might get the issue but the BETA should help eliminate that.
Regards
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