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Forum Discussion
callenan83
Jul 23, 2018Aspirant
No IP Address - ReadyNAS 214
Hi
I got my ReadyNAS 214 a few months ago and i have been having troubles with it being slow and also dropping the IP Address.
I mainly use it as a PLEX Server but today it dropped out and after ...
callenan83
Jul 24, 2018Aspirant
Thanks Marc,
I turned it off and left it off for a while and turned it back on and it has worked.
I am in the process of updating the firmware as suggested however if the issue is that the NIC is overheating, how will a firmware fix this?
I have also noticed that since rebooting the network traffic to it seems to be much slower than normal ... Would this have anything to do with the NIC overheating?
callenan83
Jul 24, 2018Aspirant
Hi Marc,
Just finished updating to the new Firmware and the fan is on high and its got No IP Address again...
I'll turn it off and wait again.
- Marc_VJul 24, 2018NETGEAR Employee Retired
That is what the engineering is currently working on, it seems that the issue is not hardware related that is why they included it on the BETA release.
Rebooting the NAS and waiting for a few minutes is the current workaround, NAS getting rebooted might get the issue but the BETA should help eliminate that.
Regards
- Marc_VJul 31, 2018NETGEAR Employee Retired
Hi callenan83
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,- callenan83Aug 31, 2018Aspirant
Hi Marc_V
While i understand there is no solution for the no IP issue when the NAS drive is restarted, i am now having issues since upgrading the firmware where the ANS drive just continues to "think" and i can't access it. Pressing the power button doesn't show the IP Address, the LCD is just blank. I am finding this really unstable. I am pretty much having to turn this off every few days.
Can i roll back to the more stable firmware? or is there something else wrong with my NAS drive?
- Marc_VSep 02, 2018NETGEAR Employee Retired
HI callenan83
NAS Drive? It seems that you might be having issues with your Disks if this is the case. Does restarting your NAS wil let it acquire an IP address? You may want to check on the logs (volume.log, disk_info.log, smart_history.log) and see if you have any failing disks. Getting the OS partition full might also contribute to the issue.
I would also suggest contacting NETGEAR Support at this time so we can get assistance from the experts.
Regards
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