No IP Address Readynas 214

What is the tech mode?

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soty5083 wrote:

What is the tech mode?

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It's one of the boot menu options.  Netgear can use to to log in remotely, but it is also possible to get into the NAS locally using telnet.

One question is whether you'd get an IP address for NAS if you booted up this way.

See pages 58-59 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

I can get into the boot menu but I do not get an ip address. Is there anything else I can do? I am sure I can factory reset it and it will give me everything back but it will erase my data.

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soty5083 wrote:

 I am sure I can factory reset it and it will give me everything back but it will erase my data.

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I'm not so sure.

If you have a spare disk, you can power down, remove all the disks (labeling by slot), and then do the factory reset with just the spare installed.  Then see if you get an IP address.

I apologize for the late reply but I have tried tech mode and no luck still can not get an IP address. Is there any way I can get that data off the disks besides through the network connection?

Thanks

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soty5083 wrote:

Is there any way I can get that data off the disks besides through the network connection?

 

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If you can connect the disks to a linux PC, you can manually mount the data volume.  There is beta-level open-source for Windows (mdadm and btrfs) that some have also used with success.

If you can find another OS-6 ReadyNAS (used or new), the disks can be migrated to it.  That can be either an Arm model (RN10x, RN20x, RN21x) or an x86 model (RN31x or higher).

Have you tried the experiment StephenB suggested using a scratch drive and creating a new volume on (just) it?  If that still doesn't work to get it an IP address, then that confirms it's a hardware issue.