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Forum Discussion
realmcom
Jul 07, 2016Aspirant
No Network Access To Shares After Upgrade To 6.5.1
Today I merged my Netgear accounts and then upgraded the NAS firmware to 6.5.1. Prior to this I cannot remember what version it was running, but it was the latest allowed prior to merging the accoun...
- Jul 07, 2016
realmcom wrote:
...As I use anonymous permissions I don't believe this could be a Windows Credentials error...I'd look at that anyway, if only to rule it out. If there are no credentials saved for the NAS, Windows presents the user/password you used to log onto windows. If that fails to authenticate then you are denied access - even if anonymous access is allowed by the NAS.
(1) Is the Mac also using SMB to access the shares, or does it use AFP?
(2) If IPv6 is enabled on the NAS, try disabling it.
(3) Try these commands (substituting the real NAS admin password) and let us know what happens:
net use * /delete
net use t: \\192.168.0.4\data /user:admin nasadminpassword
chris11049
Aug 07, 2016Aspirant
I have been having the same issue. When I typed that command, i got "a system error 5 has occurred. Access is denied"
BrianL2
Aug 07, 2016NETGEAR Employee Retired
Hi chris11049,
Did you experience this problem on a Windows 10 machine? Are you getting the same behavior on your other PCs running on different OS (Windows 7, 8 and MAC)?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
- chris11049Aug 07, 2016Aspirant
It is a Windows 10 machine, and a brand new one. The old one crapped out but was working fine when I pulled the plug. I have no other machines on the network at this time.
- rhfrhf7Aug 07, 2016Aspirant
So far Netgear support has been of no help and the issue continues with my surface. Can not access the NAS over the network,, keep getting the same error messgae. The box is useless to me and they have not provided and support to me either.
- chris11049Aug 07, 2016Aspirant
Success. I mapped the network drives, specified different credentials and used the admin account. Solved.
- rhfrhf7Aug 07, 2016Aspirant
Yes it is a windows 10 machine
Do not another OS
When i try to add the network, it show it to me but when it try to connect
it gives me an error the windows cannot access \\RHF-NAS
Diagnose does not find any error
putting in the ip address does not work either.
error codes is 0x80070035 network not found
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