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Forum Discussion
realmcom
Jul 07, 2016Aspirant
No Network Access To Shares After Upgrade To 6.5.1
Today I merged my Netgear accounts and then upgraded the NAS firmware to 6.5.1. Prior to this I cannot remember what version it was running, but it was the latest allowed prior to merging the accoun...
- Jul 07, 2016
realmcom wrote:
...As I use anonymous permissions I don't believe this could be a Windows Credentials error...I'd look at that anyway, if only to rule it out. If there are no credentials saved for the NAS, Windows presents the user/password you used to log onto windows. If that fails to authenticate then you are denied access - even if anonymous access is allowed by the NAS.
(1) Is the Mac also using SMB to access the shares, or does it use AFP?
(2) If IPv6 is enabled on the NAS, try disabling it.
(3) Try these commands (substituting the real NAS admin password) and let us know what happens:
net use * /delete
net use t: \\192.168.0.4\data /user:admin nasadminpassword
StephenB
Jul 07, 2016Guru - Experienced User
realmcom wrote:
...As I use anonymous permissions I don't believe this could be a Windows Credentials error...
I'd look at that anyway, if only to rule it out. If there are no credentials saved for the NAS, Windows presents the user/password you used to log onto windows. If that fails to authenticate then you are denied access - even if anonymous access is allowed by the NAS.
(1) Is the Mac also using SMB to access the shares, or does it use AFP?
(2) If IPv6 is enabled on the NAS, try disabling it.
(3) Try these commands (substituting the real NAS admin password) and let us know what happens:
net use * /delete
net use t: \\192.168.0.4\data /user:admin nasadminpassword
rhfrhf7
Aug 09, 2016Aspirant
This connected the drives but when I restarted the Surface the connections were not there and I could not connect
- StephenBAug 09, 2016Guru - Experienced User
rhfrhf7 wrote:
This connected the drives but when I restarted the Surface the connections were not there and I could not connect
Was the "this" running the two cmds? If so, did you run them again?
Note this was a test, if it works the real fix is to go into windows credentials manager. There's a guide here: http://www.howtogeek.com/106906/how-to-add-credentials-to-the-windows-credential-manager-vault/ (for windows 10, enter "windows credentials" in the windows search bar).
You want to first delete any credentials associated with the NAS. Then you want to enter new windows credentials for NAS (using its name, and if the IP address is static or reserved in your router, also the IP address).
Then create new credentials, using a local account on the NAS. Admin works, or you can create a new account.
- rhfrhf7Aug 09, 2016Aspirant
I did not run them again but I will try that. Thanks for you continuing efforts to help me
- rhfrhfAug 09, 2016Aspirant
the cmd works to connect the drives but when i reboot they are gone.
this is a screen shot of my credentials, the first one is my NAS IP address
what do i need to add?
thanks
- StephenBAug 10, 2016Guru - Experienced User
Is rhfrhf also a user account for the NAS? Perhaps try changing the account to admin - since that one actually works.
You'll also need another credential for RHF-NAS
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