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danlih1's avatar
danlih1
Aspirant
May 06, 2016
Solved

No volume exists after upgrade to 6.4.2!! Need help! #26835931

Hi! I upgraded my ReadyNas 104 (serial 3EP336EU0048A) from 6.4.1 to firmware 6.4.2 after e-mail from Netgear. Now after reboot I get the message ”No volume exists” and of curse all shares is lost...
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Uppgrade
  • StephenB's avatar
    StephenB
    May 06, 2016

    Your best option is to contact Netgear support (though they might charge).  Be clear that the issue was caused by a firmware upgrade.

StephenB's avatar
StephenB
Guru - Experienced User
May 06, 2016

Your best option is to contact Netgear support (though they might charge).  Be clear that the issue was caused by a firmware upgrade.

danlih1's avatar
danlih1
Aspirant
May 06, 2016

Hi!

Thanks StephenB for fast answer!

Please advise how to best contact support?

Kind regards Danlih1

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    May 06, 2016

    my.netgear.com is good.  So is support.netgear.com.

    • danlih1's avatar
      danlih1
      Aspirant
      May 06, 2016

      Hi!

       

      Case 26835931 started, log files uploaded to the case.

      Logged in via SSH to the NAS, waiting for commands .... :)

      Kind regards Daniel

      • danlih1's avatar
        danlih1
        Aspirant
        May 06, 2016

        Hi!

         

        Phuuu.

        Restared my NAS, to be sure.... and then my volumes was back :).

        Case closed

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