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mstevensjr's avatar
mstevensjr
Aspirant
Aug 15, 2017
Solved

No volumes exits, remove inactive volumes to use the disk. Disk #2,3,4.

All volumes on the readynas are gone. Further I get a message to "Remove inactive volumes to use the disk. disk #2, 3, 4.  Can someone please help me get stated with this, I have uploaded logs to net...
  • JennC's avatar
    JennC
    Aug 16, 2017

    Hello mstevensjr,

     

    I checked the System_log-ras-readynas-20170815-113623 as I believe that is the latest. It appears your ReadyNAS 104 is running 6.7.5 firmware. I found almost all of your disks have gone bad.

     

    Channel:            0
    Model:              TOSHIBA DT01ACA100
    Serial:             9675DMHMS
      ATA Error Count:                0
      Reallocated Sectors:          0
      Reallocation Events:           0
      Spin Retry Count:                0
      Current Pending Sector Count:   8

     

    Channel:            1
    Model:              TOSHIBA DT01ACA100
    Serial:             43PW8VMNS

      ATA Error Count:                0
      Reallocated Sectors:          0
      Reallocation Events:          0
      Spin Retry Count:               0
      Current Pending Sector Count:   0


    Channel:            2
    Model:              TOSHIBA DT01ACA100
    Serial:             43P39JPNS

      ATA Error Count:                428
      Reallocated Sectors:          638
      Reallocation Events:          638
      Spin Retry Count:               0
      Current Pending Sector Count:   3776


    Channel:            3
    Model:              TOSHIBA DT01ACA100
    Serial:             43PW8WSNS

      ATA Error Count:                36701
      Reallocated Sectors:          7
      Reallocation Events:          7
      Spin Retry Count:               0
      Current Pending Sector Count:   0

     

    The disks in channel 2 and 3 are having real trouble while the first disk has pending error. I suggest you get a data recovery service already. There are some data recovery services available on the Internet, Netgear does have too but this is beyond the support scope that you may need to purchase the data recovery service contract.

     

    Regards,

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