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No volumes exits, remove inactive volumes to use the disk. Disk #2,3,4.
All volumes on the readynas are gone. Further I get a message to "Remove inactive volumes to use the disk. disk #2, 3, 4. Can someone please help me get stated with this, I have uploaded logs to netgear support but have not heard anything back from them; do they not respond to queries?
Hello mstevensjr,
I checked the System_log-ras-readynas-20170815-113623 as I believe that is the latest. It appears your ReadyNAS 104 is running 6.7.5 firmware. I found almost all of your disks have gone bad.
Channel: 0
Model: TOSHIBA DT01ACA100
Serial: 9675DMHMS
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 8Channel: 1
Model: TOSHIBA DT01ACA100
Serial: 43PW8VMNSATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Channel: 2
Model: TOSHIBA DT01ACA100
Serial: 43P39JPNSATA Error Count: 428
Reallocated Sectors: 638
Reallocation Events: 638
Spin Retry Count: 0
Current Pending Sector Count: 3776
Channel: 3
Model: TOSHIBA DT01ACA100
Serial: 43PW8WSNSATA Error Count: 36701
Reallocated Sectors: 7
Reallocation Events: 7
Spin Retry Count: 0
Current Pending Sector Count: 0The disks in channel 2 and 3 are having real trouble while the first disk has pending error. I suggest you get a data recovery service already. There are some data recovery services available on the Internet, Netgear does have too but this is beyond the support scope that you may need to purchase the data recovery service contract.
Regards,
7 Replies
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Hello mstevensjr,
You have mentioned that all volumes are gone, so I assume we do not have data to recovery anymore, is that right?
Maybe you could upload the logs at www.wikisend.com and PM me the download link as I do not have access to the email address where you sent the logs.
Welcome to the community!
Regards,
Two sets of log files...
sent via pm.
Thanks.
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