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Forum Discussion
rmulla
Dec 18, 2018Aspirant
Not able to detect RN102000-100NAS through RAIDar
Hello,
I'm having an issue with the Netgear ReadyNAS RAIDar software. I have a ReadyNAS102 and it showing up as 'Management Service is offline'.
When trying to access the Admin...
JohnCM_S
Dec 18, 2018NETGEAR Employee Retired
Hi rmulla,
Welcome to the Community!
Can you still access your shares from that NAS?
Pleased install RAIDar 6.4 on your computer and check if you can download the NAS system logs from there. You may download the installer here.
After downloading the logs, you may upload it to a file sharing site and then PM me the download link.
Regards,
rmulla
Dec 19, 2018Aspirant
Hi John,
The shares are accessible but the admin page and log download fail.
This is what i get after running diagnostics.
See below screenshot:
Thank you for your help!
R
- JohnCM_SDec 19, 2018NETGEAR Employee Retired
Hi rmulla,
It seems that the NAS data volume is already full which might have been the cause of the management service offline error. Disk 2 is not looking good also.
Do you have snapshots enabled on the NAS? You may need to contact support so L3 can assist you in checking on what may have the cause the volume to be full.
Regards,
- JohnCM_SDec 22, 2018NETGEAR Employee Retired
Hi rmulla,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,- rmullaJan 08, 2019Aspirant
Hello there!
Sorry for the delayed response. We currently have no snapshots. Also we are operating with only 1 disk at the moment as we are looking to replace a defective one. Does the mirror build automatically when a new empty disk is inserted?
Thank you for your help and response!
R
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