NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NOT able to replace a faulty drive for ReadyNAS 3220, version 6.10.8.
>>> NOT able to replace a faulty drive for ReadyNAS 3220, version 6.10.8.
sohaib: If you want help here, then you will need to give us a lot more details. Starting with the RAID mode you are using, the model/size of the drive that failed, the model/size of the replacement. And whether the NAS is detecting the drive, what (if any) errors you are seeing, etc.
Hi Dear,
Thanks for your kind response.
Kindly find below the Screen-shot before we started the repairing process , from the below screen shot, you can know the Raid level, No of drives, Type & model of the drives, Data Size & Status.
Screen Shot, before Replacing the drive , OR doing any changes…
Please find below the current status , and the steps which we have done.
2) we have added a new drive in the 10th-bay , planning that , once we add the new drive , we will have more storage/ container size , then we will replace the faulty drive in the 6th-bay….
( As it is RAID-6 we the Storage-size of 7-drives, and 2 (two)-drives are as failover……) (Total No. of drives installed: 9. , so the total space we have is Approx. 26TB.)
3) but , we have noticed, that this drive is NOT building , and its status remain as :UNKNOWN……
4) so, later we have removed this new drive from the 10th bay & replaced it with the faulty drive in the 6th-bay…..
I also formatted the new 6th bat drive , by using the right FORMAT-Tab,
4) it has formatted , and automatically restarted, and the below status of the drives has occurred , as shown below .
5) NOW , I ma sure, that some how the original size of the container (i.e. the 25.44TB is there , but the parity of the Data is somehow manipulated/ changed.
6) maybe , I need to reactivate the HD (1, 5, 8, & 9)…….which turned black….
Finally, do please advice us with your kind feedback.
Thanking you for your kind cooperation.
Regards,
Sohaib M. Naseem Shakir.
Have you downloaded the log zip file?
sohaib wrote:
( As it is RAID-6 we the Storage-size of 7-drives, and 2 (two)-drives are as failover……) (Total No. of drives installed: 9. , so the total space we have is Approx. 26TB.)
I'm not sure exactly what you mean by "failover".
Just to clarify, you appear to have 7x4 TB RAID-6, so volume size is 28 TB (about 25 TiB). RAID-6 has dual-redundancy. You don't appear to have any disks as as global spares.
Was the original array using 4 TB drives? Or was it vertically expanded at some point.
sohaib wrote:
2) we have added a new drive in the 10th-bay , planning that , once we add the new drive , we will have more storage/ container size , then we will replace the faulty drive in the 6th-bay….
4) so, later we have removed this new drive from the 10th bay & replaced it with the faulty drive in the 6th-bay…..
4) it has formatted , and automatically restarted, and the below status of the drives has occurred , as shown below .
A bit confused on this. Are you saying that you
- inserted disk 10
- removed disk 10 (when it didn't seem to be adding)
- removed disk 6
- then put disk 10 in slot disk, selected it, and formatted it?
Hi Dear,
Yes,
The total No. of Drives are (9-drives).
if Configured With Netgear RAID-X, as raid-6, i will have a storage size of (Seven (7)) Hard drives...
Are you able to see the screen shots....
Please find below the required clarification (to clarify the confusions)
A bit confused on this. Are you saying that you
- inserted disk 10 (YES, New drive to expand the Array)
- removed disk 10 (when it didn't seem to be adding), YES
- removed disk 6 (YES , as it is faulty ...as per the Red-LED color.
- then put disk 10 in slot disk, selected it, and formatted it? YES.
Step 1 was a bad idea. You don't want to stress an already struggling volume by expanding it -- you should repair it first. Step 2 seems like you may have been wrong -- something was happening, and removing the drive in step 3, in mid-sync, caused the volume to become unusable. By the time you put the new drive in as a replacement (which should have been your first step), it appears your volume was already unable to be properly mounted.
Did you have some power cycles during the process? Given the current status, I think you did, and they are important in what happened and any potential recovery.
Do you have a data backup? Re-initializing the NAS and recovering data from backup may be your fastest solution.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
