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Forum Discussion
carpii
Jul 16, 2019Tutor
Not getting email alerts from ReadyNAS Pro 4
ReadyNAS Pro 4 running RAIDiator 4.2.31 Occasionally when I log into FrontView, an alert pops up about disk health. Today I got an alert popup.. "Reallocated sector count has increased in th...
- Jul 17, 2019
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
StephenB
Jul 16, 2019Guru - Experienced User
Sounds like you should replace the disk before you go back and troubleshoot the email alerts.
- carpiiJul 16, 2019Tutor
Yeah, I'll be replacing a drive tomorrow.
My worry is, I would not have known about this, had I not been trying to troubleshoot unrelated RAIDar issues on all 3 NAS (my other thread).
There are also a few other historic health alerts in the log, which I didnt recieve an email for, so it's kinda concerning
- StephenBJul 17, 2019Guru - Experienced User
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
- carpiiJul 17, 2019Tutor
Its just a personal gmail account. No sign of it in my spam folder either
Good idea about msmtp log, I'll check that thanks
Should there also be a log entry in Frontview when it attempts to send an email alert?
I can see theres one when I manually send a test email
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