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hellwiththis's avatar
hellwiththis
Aspirant
Jun 09, 2022
Solved

ReadyNAS 426 - problem with alert emails

ReadyNAS 426.

Hello friends, I have suddenly developed a problem with email alerts. It's been working all along, but yesterday it stopped. No idea why; I haven't changed anything.

 

I went to the control panel and tried sending a test message and got this error:

 

Unable to send a  test message.

Cannot send a test message. Check authentication settings.

Code: 500810001

Error from msmtp

 

Any help is appreciated. peace

 

 

  • StephenB's avatar
    StephenB
    Jun 10, 2022

    hellwiththis wrote:

    I must admit I'm a bit confused here....didn't we just establish that I can't use gmail? Unless I want to deal with their two-tiered security thing, which I really don't.


    There are two parts to the alert setup

    1. who you want the alert emailed to
    2. what email account you want the alert mailed from.

    You can set up the the alerts to be sent from Yahoo, and have them sent both to yahoo and to gmail.

     

    Not sure if you can remove yahoo from the to list or not - it didn't matter to me, so I didn't try that.

     


    hellwiththis wrote:

    About that, what are you going to do? 


    I am still leaving 2FA off with gmail for now.  I might change that later on (since I can trust the computer I normally use to read email).

     

    But as far as alerts go, I've already shifted to sending from my yahoo account to my gmail address, and I think I'll just leave it that way.

     

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    hellwiththis wrote:

    ReadyNAS 426.

    Hello friends, I have suddenly developed a problem with email alerts. It's been working all along, but yesterday it stopped. No idea why; I haven't changed anything.

     

    I went to the control panel and tried sending a test message and got this error:

     

    Unable to send a  test message.

    Cannot send a test message. Check authentication settings.

    Code: 500810001

    Error from msmtp


    Are you using gmail?  I ran into this also.  Google deprecated their "allow less secure apps" setting.  I think you can still use app-specific passwords, but only if you have two-factor authentication enabled on the account.  If you don't want to do that, you'll need to switch to a different email provider to send the alerts.

     

     

    • hellwiththis's avatar
      hellwiththis
      Aspirant

      Oh geez. There's the answer. StephenB you have solved my problems again! Thanks very much. I wonder if a yahoo account could do it?

       

      Thanks very much brother, peace

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        hellwiththis wrote:

        Oh geez. There's the answer. StephenB you have solved my problems again! Thanks very much. I wonder if a yahoo account could do it?

         


        FWIW, I was thinking along the same lines.  Yahoo does work (though it does require an app-specific password).

         

        Though if you have a legacy NAS with only TLS 1.0 support ( 4.1.x firmware), then Yahoo's SMTP server will reject the email alert.  Not a problem with the 426, just the sparc-based platforms like the NV+ v1 and Duo v1.

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