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Not getting email alerts from ReadyNAS Pro 4
ReadyNAS Pro 4 running RAIDiator 4.2.31 Occasionally when I log into FrontView, an alert pops up about disk health. Today I got an alert popup.. "Reallocated sector count has increased in th...
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
Yeah, I'll be replacing a drive tomorrow.
My worry is, I would not have known about this, had I not been trying to troubleshoot unrelated RAIDar issues on all 3 NAS (my other thread).
There are also a few other historic health alerts in the log, which I didnt recieve an email for, so it's kinda concerning
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
Its just a personal gmail account. No sign of it in my spam folder either
Good idea about msmtp log, I'll check that thanks
Should there also be a log entry in Frontview when it attempts to send an email alert?
I can see theres one when I manually send a test email
carpii wrote:
Should there also be a log entry in Frontview when it attempts to send an email alert?
Normally not, since whatever caused the alert itself is logged. I don't know if SMTP failures are logged or not (I get my alerts, so I have no easy way to test it).
carpii wrote:
There are also a few other historic health alerts in the log, which I didnt recieve an email for, so it's kinda concerning
Which ones? Not all SMART errors trigger an email.
msmtp log does show an attempt to send the alert on 10th July, but it appears my internet was down, or having dns issues. Pretty unfortunate, but at least I have an answer now, thankyou
Feb 12 12:55:04 host=smtp.gmail.com tls=on auth=on user=removed@gmail.com from=removed@gmail.com recipients=removed@gmail.com mailsize=503 exitcode=EX_OK Apr 12 06:25:04 host=smtp.gmail.com tls=on auth=on user=removed@gmail.com from=removed@gmail.com recipients=removed@gmail.com mailsize=187 exitcode=EX_OK Jul 10 17:11:30 host=smtp.gmail.com tls=on auth=on user=removed@gmail.com from=removed@gmail.com recipients=removed@gmail.com errormsg='cannot locate host smtp.gmail.com: Name or service not known' exitcode=EX_NOHOST Jul 16 21:21:29 host=smtp.gmail.com tls=on auth=on user=removed@gmail.com from=removed@gmail.com recipients=removed@gmail.com mailsize=169 exitcode=EX_OK
carpii wrote:There are also a few other historic health alerts in the log, which I didnt recieve an email for, so it's kinda concerning
Which ones? Not all SMART errors trigger an email.
I made a mistake with this. I thought these historic log entries were this year, but they were actually from 2018.
There is also a subsequent log entry for RAID sync, so it appears I did actually get those alerts, and dealt with them at the time
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