Forum Discussion

Virtuoso

Jun 09, 2016

Solved

"(null)+1" on RN516 front display

My RN516 shows "(null)+1" on the front display and Admin pages are not reachable. Recently I swapped a disk and I think backup to USB or remote RN312 are running. How can I regain control over t...

Performance

dsnpevl
Jun 12, 2016
dsnpevl wrote:
When I try to access the admin page, I always end up at the message "ReadyNAS Admin Page is offline". I now physically disconnected the USB drive to see if that will stop the backup processes and bring back control.
Pulling the USB drive cable didn't change the symptoms. Still couldn't access the Admin Pages. Also ended up having to rebuild the USB drive (write zeros and reformat).
Forcilbly shutting down and restarting the RN516 solved the issue. Access the adming pages is re-esthablished and backup to rebuild USB drive works.

Still don't know what caused the (null)+1 message on the front display. Is there any way to find out what caused this, so I can try to prevent it from happening in the future?

dsnpevl

Virtuoso

Jun 09, 2016

JennC wrote:
What is the current FW version? Do you have full backup of the data? Can RAIDar still detect it?

6.5.0. I switched off backup before hot disk swap and restarted backup after disk was re-synced. So I'm assuming it started with doing a full backup to USB. I haven't used RAIDar sofar and am not familiar with it. The website running on the RN516 is still accessible ( http://fotografeer.nl ). And I can still access the system over SSH. When I try to access the admin page, I always end up at the message "ReadyNAS Admin Page is offline". I now physically disconnected the USB drive to see if that will stop the backup processes and bring back control.

JennC

NETGEAR Employee Retired

Jun 09, 2016

Hello dsnpevl,

Based on the description of the issue that you have provided, I may need to check this with others who can probably assist you and get back to you as soon as possible.

Thanks for your cooperation!

Regards,