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gn00347026's avatar
Dec 27, 2017
Solved

"(null)+0" on RN516 front display

Hi all

I have a rn516, it cannot boot up after normal restart. It shown null +0 and the panel

Thanks
  • It could be caused by an add-on crashing for example, but that error is very generic so there are a range of possibilities.

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    You likely need support via my.netgear.com.

     

    If you purchased your NAS (new) between 1 June 2014 and 31 May 2016, then you have lifetime free chat support.

    • gn00347026's avatar
      gn00347026
      Guide

      Thanks stephen first

       

      but anyone encountered the same issue, can any one give me some hints first?

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        You could try forcibly powering down the NAS, and then restart it.  Likely that will work, but the problem might recur.

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