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Forum Discussion
NV+ Boot Failure
I just had to power down my NV+ because of a scheduled power outage. This evening, when I attempted to turn it back on, it went directly to 1,3 green LED on, 2,4,act,power off and no LCD panel i...
Mine's a somewhat similar issue...
Config: RAIDiator 4.1.7 on RND4000 with 4 x 2TB WD20EARS (3 have firmware version 80.00A80; one has 51.0AB51), 1GB RAM.
Was working fine with above configuration for about 6 months (when I upgraded RAIDiator & installed above disks) until yesterday.
Action Taken Yesterday To Trigger Issue: I noted that Load Cycle Counts for all four disks were close to 300k. Followed forum recommendations to reset idle time using WDIDLE3. Gracefully shutdown NAS via FrontView. Removed disks 1 through 4 in sequence and disabled idle time parking. Upon rebooting with only disk 1 back in NAS, I got the OP stated light pattern.
Attempts Made To Rectify: Powered down NAS. Put back disks 2-4 in original slots. Powered back up with same result. Pulled out all 4 disks to avoid any loss of data. (I don't have backup of my data unfortunately.) Used one old Seagate 500GB disk (which was used with the NAS before I switched to the 2TB disks) to try all TFTP and USB OS recovery approaches. Holding down the Power button to try the various boot menus did not work. Holding down the Reset button would at least flash the four disk LEDs at the stated times (5s and 30s), but the NAS would almost immediately go back to the OP-specified state even though I tried 2 different flash drives with the 4.1.7 image installed. I removed the RAM and retried booting. The NAS correctly displayed the appropriate LED pattern for missing memory. Re-seated the memory and re-booted several times to no avail.
Clarification: Since the initial normal boot attempts, I have not put the original 4 WD20EARS back in the NAS for fear of losing my data. All the above OS Recovery antics were done with my old Seagate drive.
I currently have a Case open with Netgear Tech Support: 16610326.
Thanks.
Config: RAIDiator 4.1.7 on RND4000 with 4 x 2TB WD20EARS (3 have firmware version 80.00A80; one has 51.0AB51), 1GB RAM.
Was working fine with above configuration for about 6 months (when I upgraded RAIDiator & installed above disks) until yesterday.
Action Taken Yesterday To Trigger Issue: I noted that Load Cycle Counts for all four disks were close to 300k. Followed forum recommendations to reset idle time using WDIDLE3. Gracefully shutdown NAS via FrontView. Removed disks 1 through 4 in sequence and disabled idle time parking. Upon rebooting with only disk 1 back in NAS, I got the OP stated light pattern.
Attempts Made To Rectify: Powered down NAS. Put back disks 2-4 in original slots. Powered back up with same result. Pulled out all 4 disks to avoid any loss of data. (I don't have backup of my data unfortunately.) Used one old Seagate 500GB disk (which was used with the NAS before I switched to the 2TB disks) to try all TFTP and USB OS recovery approaches. Holding down the Power button to try the various boot menus did not work. Holding down the Reset button would at least flash the four disk LEDs at the stated times (5s and 30s), but the NAS would almost immediately go back to the OP-specified state even though I tried 2 different flash drives with the 4.1.7 image installed. I removed the RAM and retried booting. The NAS correctly displayed the appropriate LED pattern for missing memory. Re-seated the memory and re-booted several times to no avail.
Clarification: Since the initial normal boot attempts, I have not put the original 4 WD20EARS back in the NAS for fear of losing my data. All the above OS Recovery antics were done with my old Seagate drive.
I currently have a Case open with Netgear Tech Support: 16610326.
Thanks.
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