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Forum Discussion
petertirrell
Feb 11, 2016Aspirant
NV+ is not refreshing ip address with dhcp
I have a readynas nv+ (v2 I think?) that has been working great. It's configured to get its address from dhcp; it previously had an address of 192.168.1.144.
I recently replaced my wireless router with a different one, but the new router is configured exactly the same. All devices, both wired and wireless are an k up and running except for the readynas. After plugging it back in, it just shows an address of 192.168.168.168 on the front panel. I've shut it down, unplugged and replugged the Ethernet cable, changed cables, plugged directly into the router instead of the switch everything else is plugged into. But it won't try and get a new address, or even use the old one.
So what can I do? I'm OK with resetting settings if it would kickstart the dhcp. But I don't want to lose any data. Why isn't replugging the network cable working? It does say it's refreshing ip address, but then keeps coming back with thedefault. I'd rather not have to monkey around with connecting a pc directly to it either if that can be avoided.
Thanks for any help!
Glad you've identified what's going on. With network connections it only takes one device between the NAS and the router to be down or one cable to be broken for there to be problems.
6 Replies
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- mdgm-ntgrNETGEAR Employee Retired
So you don't have a backup?
Please read this article: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
That article indicates multiple ways you can confirm which model you have.Welcome to the Community!
- petertirrellAspirantAh, it would appear I do actually have an NV+ v1 after all after following that link.
I don't have a backup per se, on the nas is pretty much just video media. It's not crucial to backup and can be reripped, but if I can avoid that I'd rather.
Is there a reset setting that would retain the drive data?- mdgm-ntgrNETGEAR Employee Retired
Would be best to do a direct connection to the NAS setting the I.P. of the NIC in your PC to one in the same range e.g. 192.168.168.100 and to see if you can login, access your files etc.
An OS Re-install would reset the network settings of the NAS, reset the admin password and install the OS over the top of itself. It would also leave the data intact. Not sure if this would fix the problem in this case and if there are other issues it may not be advisable to run this.- StephenBGuru - Experienced User
I suggest rebooting the router before you try mdgm's suggestions.
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