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Forum Discussion
NV+ v1 After firmware update shows Booting done!
After the new update the NV+ v1 rebooted and shows in LCD: booting..... done And nothings works anymore. I did a OS reinstall, no go. I did an USB Recovery, no go. Removed all drives and in...
You may wish to consider contacting our support and purchasing any needed contracts for them to look into this.
We recommend backing up important data (note if NAS is primarily stored on your PC then a copy on the NAS is a backup as it is on a different device to the primary copy). No important data should be stored on just the one device (see Preventing Catastrophic Data Loss). This is especially true when using a device/disks that you've had for a long time.
Yeah I know,
Contacting support is a problem and I don't know what the costs are.
The disk is removed from the NAS after I upgraded it, so I think no harm is done (keeping fingers crossed). The NAS was brought back to factory defaults and rebuild from scratch. So that NAS is up and running again. The "removed" disk is placed in a HDD docking for recovery.
I can "see" the OS partition, but not the Linux RAID partition.
I only want to access it and extract the data on it.
It's not in the NAS anymore so support can't access it through my ReadyNAS NV+.
If there is a way to add the disk in the NAS again, without any changes made to it and accessing it, that would be also very helpfull. I really need that data.
Regards,
Richard
Ricardo_K wrote:
Contacting support is a problem and I don't know what the costs are ... I really need that data.
I think you are down to data recovery, and it will cost.
You could download diskinternals full raid recovery ( http://www.diskinternals.com/raid-recovery/ ) and see if it sees the files. You'd need to purchase it to recover data, but you can find out if it sees the files w/o spending anything.
You contact Netgear support at support.netgear.com. The most recent US prices for data recovery I've heard start at $200 (and go up from there depending on labor). Results are not guaranteed. Netgear generally works remotely.
There are other options, but you should be careful on who you pick. Seagate also provides data recovery, and WDC lists some data recovery partners on their website. You could try them.
Last I heard per incident support was $75 USD and a data recovery attempt started at about $200 USD. Not sure what the Euro pricing is.
So you were using Flex-RAID RAID-0 in your NV+ v1. Single disk RAID-0 volumes would be the "JBOD" that you were referring to.
For Flex-RAID on Sparc systems we used a custom mdconfig so recovery is a little different to what it would be for an X-RAID volume which didn't use mdconfig.If the data is important then I would get professional help rather than attempt to recover it yourself. You could reduce the chances of professional recovery working by attempting to recover it yourself.
On Linux, if it is Flex-RAID but not RAID-5, I think you should be able to do something like#mdadm --assemble /dev/md125 /dev/sdd3 --update=uuid #pvscan #vgscan #lvscan #vgchange -a y c #mkdir /backmnt #fuse-ext2 /dev/c/c /backmnt -o rw+
Where /dev/sdd is the disk you want to recover the data from, and c is the volume name (change the values as appropriate).
If it is RAID-5 then it is a little more complicated.
I haven't tried the above steps myself on a standard x86 Linux machine so I would clone the disk to another disk before trying anything like that.Storing the only copy of irreplaceable pictures on a single disk is taking a huge risk in my view.
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