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Forum Discussion
NV+ won't boot. ERR: Bad Firmware
Hi there! I seem to be have the exact same problem as user '@zenandjuice' here. He stated his solution as follows: "mdgm, i want to thank you for your help. support was able to connect remot...
Welcome to the Community!
It is possible that you still have a different issue than with the other user. doing OS Reinstall does not affect your data but doing a full backup is always a must.
Have you tried USB boot recovery on your NAS? What firmware are you running before this happened? If you have OS 4.1 then you should follow this guide.
You will also need to make sure that you have the V1 and not the V2. You can check here on how to tell what NV+ you have.
It would still be best if you can try and contact Support so they can get you connected with L3s that can access your NAS through SSH and fix the issue. You may have to purchase a support contract like Pay-per-Incident contract.
To answer your question.
My two (2) questions are:
1. Can I do this OS re-install myself if I log in to my ReadyNAS while it is in TechMODE?
You can boot your NAS to go to the boot menu and select OS-Reinstall. However, going into Tech support mode you have to be comfortable on using SSH
2. When I do this OS re-install, do I need to have my original, full of data, disks installed in the NAS?
Yes, your disks should be inserted on the NAS but again, it is always advisable to seek assistance with Support especially if your Data is involved. I do hope you have a backup of your data.
HTH
Regards
Dear Marc,
Many thanks for your quick response. To answer one for your questions:
"You will also need to make sure that you have the V1 and not the V2. You can check here on how to tell what NV+ you have."
I definitely have the v1. I purchased mine in April 2009, it's named 'ReadyNAS NV+' in RAIDar and the firmware version is 4.1.16.
I will now try the USB Boot Recovery, as you advised.
Many thanks and regards,
Sander
So I tried the USB Boot Recovery, but to no avail. It installs the firmware, but after the 'booting...' message it again shows the
'ERR: Bad Firmware' status.
Unfortunately, contact Netgear for a 'Pay-by-Incident' contract is not an option, because I am based in The Netherlands. That kind of
support is only possible in Australia, US, UK and New Zealand.
This weekend I will try to rebuild my RAID using ReClaiMe and/or R-studio.
Cheers,
Sander
svdhoorn wrote:
This weekend I will try to rebuild my RAID using ReClaiMe and/or R-studio.
Those tools can recover data from a RAID array (even if there is damage). But they can't rebuild it.
ReclaiMe is the only option I know that supports BTRFS. That's used by the current OS-6 ReadyNAS.
But your old NAS uses EXT, so support for the BTRFS file system isn't needed. I suggest starting with R-Studio, as it is less expensive.
If you plan to purchase a current ReadyNAS, then another option is to pay support to temporarily mount your disks in the new OS-6 NAS so you can offload your data. More information on that option is here: https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6
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