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Forum Discussion
sfreemanoh
Sep 09, 2014Tutor
NV+ won't boot with new harddrive in
One of my drives started throwing errors a couple weeks ago, but I wanted to let it go as long as possible to see if the error count would keep climbing or not. Once I saw the errors were going to kee...
mdgm-ntgr
Sep 09, 2014NETGEAR Employee Retired
sfreemanoh wrote:
Really? I haven't gotten any SMART alerts about it. Though I believe it's one of the original drives, so that would make it probably 3+ years old...
The Load Cycle Counts on your Green drives are huge (well over 1 million) so I'm guessing you probably didn't run WDIDLE3 on them.
The power on hours indicates the disks have been powered on for over 3 and 1/3 years.
One of the key SMART stats we look at is the Current Pending Sector count
***** smartctl output for hdi *****
smartctl 5.42 2011-10-20 r3458 [padre-linux-2.6.17.14ReadyNAS] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Caviar Green (Adv. Format)
Device Model: WDC WD20EARS-00MVWB0
Serial Number: <REMOVED BY MODERATOR>
Firmware Version: 51.0AB51
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Mon Sep 8 20:26:20 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (36060) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 196 196 051 Pre-fail Always - 2437
3 Spin_Up_Time 0x0027 253 253 021 Pre-fail Always - 966
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 31
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 060 060 000 Old_age Always - 29611
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 29
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 28
193 Load_Cycle_Count 0x0032 001 001 000 Old_age Always - 1372797
194 Temperature_Celsius 0x0022 118 111 000 Old_age Always - 32
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 114
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 2
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 199 198 000 Old_age Offline - 447
Your count is non-zero which indicates the disk has a problem.
sfreemanoh wrote:
I don't know if I went to keep getting new drives for this thing, since I'm not really that happy with it. I've been thinking about getting a newer model, especially since I'm almost out of room on this one (only about 400GB's free). /sigh I'll have to consider my options.
Well that's up to you. I would recommend getting a newer model. The NV+ is quite old now. Note that the RAID format is different so you can't simply move disks across. You could however use e.g. backup jobs to copy the data across your network to the new NAS.
I'd still consider keeping the NV+ to use to backup important data from a new NAS.
sfreemanoh wrote:
Any idea what's going on with the new drive/disk 1 though?
Did you add the drive while the NAS was off or while it was on. I recommend adding it while the NAS is on.
Note however that if a drive is failing and the array is already not redundant then doing a resync is a bad idea as it puts heavy stress on all disks. You could encounter a dual-drive failure condition.
The best thing to do is to backup your data as the next step.
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