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Forum Discussion
Retired_Member
Jul 15, 2018OS Reinstall issues
Hi, I just tried to re-install the NAS OS via the Boot Menu (using option 3 in the Boot Menu Options), but it appears to have failed:
LCD msg: "Updating FW"
LCD msg: "ERR: Could not extract" fail...
- Jul 17, 2018
An OS Re-install installs the OS over the top of itself, resets some network settings and the admin password. It doesn't wipe your logs or configuration which can be vital when troubleshooting problems.
A factory reset (wipes all data, settings, everything) and creates the RAID, does a clean install of the OS, creates a new data volume etc.
There is of course a way to manually wipe the 4GB root volume which I have now done this once for you.
Marc_V
Jul 15, 2018NETGEAR Employee Retired
Hi Retired_Member
You can do OS Boot Recovery without wiping the data.
You can follow this article USB Boot Recovery You may have to get a few flash disks ready.
Anyone know why an OS reinstall wont work from the Boot Menu? F/w OS file corrupt/old? Possible corrupt configuration
Hope this helps!
Regards
Retired_Member
Jul 16, 2018I've created the USB Boot image with the latest OS img in the x86 folder, powered the NAS to boot from USB ("OK" for 30+ secs) and LCD displays "booting for external USB", but no changes for over an hour. Does the USB Utility do some kind of h/d check? (I have a very large array). Will it self shutdown once completed?
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