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Forum Discussion
jglazer63
Jan 14, 2020Tutor
Passive FTP backup?
I cannot get my 424 to backup to a passive FTP server. For some reason I get the following log: Backup Start Time: Tue Jan 14 2020 8:14:02 AM Backup Finish Time: Tue Jan 14 2020 8:14:02 AM Bac...
StephenB
Jan 14, 2020Guru - Experienced User
jglazer63 wrote:
I cannot get my 424 to backup to a passive FTP server. For some reason I get the following log:
Backup Start Time: Tue Jan 14 2020 8:14:02 AM
Backup Finish Time: Tue Jan 14 2020 8:14:02 AM
Backup Status: Fail: Failure during copy.Failed to run CWD command! Failure when receiving data from the peer
I am able to log in fine with the credentials using another FTP client but this just won't work. Why?
It looks to me like the NAS is logging into the server, so this doesn't seem to be a credentials issue.
- What firmware are you running? (please give the actual firmware version).
- What is the other FTP client you are using?
- Are you also able to navigate to the backup destination and upload files from the other FTP client?
- Is the FTP server behind a NAT?
You should probably download the full log zip file, and see if there are errors in there. Kernel.log, system.log, dmesg.log are generally good places to be looking.
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