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Forum Discussion
kmmcd
Nov 02, 2025Aspirant
Pending Drive Failure - Need Advice
I have an RN424 with three WD Red 6TB drives (WD60EFRX). A review of my log today indicates occasional "reallocated sector counts" and a recent single logged "ATA error count [14]." A popup indicated...
kmmcd
Nov 03, 2025Aspirant
I think that the drive has just failed. Its LED is out (slot 1, presumably), and I can't even access the admin page. My new drive arrives in a day or two.
Should I just power down the unit now and wait for the new drive? (I wonder whether it will respond to the power button, since I can't even access the web page.)
If I should power it down, and it will not respond to the button, should I just unplug it?
Or, should I just leave it up and running and let it do its thing?
StephenB
Nov 03, 2025Guru - Experienced User
kmmcd wrote:I think that the drive has just failed. Its LED is out (slot 1, presumably), and I can't even access the admin page. My new drive arrives in a day or two.
Normally the system will keep running, but it is possible that the NAS is struggling to use it.
Since you are sure of the slot, it should be safe to just pull the drive and then see if the NAS becomes responsive again.
Then power down if it does not.
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