Performance halved at a stroke (ReadyNAS Duo, 4.1.8) ...

Chewbacca wrote:
I was able to reproduce the issue. Will have our engineers take a look into the issue.

Hi Yoh-dah and Chewie,

Thanks for picking up on this.

We're closing on 2 months since RAIDiator 4.1.8 released, a little over 6 weeks since problems started being raised and evidenced here on the forum and over 2 weeks since Chewie independently confirmed the issue (Thanks Chewie!) with a promise your development guys would investigate.

You can probably appreciate from the recent posts here, it's been a relatively frustrating experience for many of us and ... it's probably fair to say ... this has been made a little more frustrating by your earlier lack of engagement in the thread and a general lack of feedback from the team.

I really appreciate the effort you guys put into supporting and developing your products ... I'm sure everyone here does, too ... but right now that good work doesn't seem to be showing in its best light.

Could you help allay our concerns and offer a positive update on the development teams progress?

Thanks,

Justin