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Forum Discussion
Simie
Aug 12, 2017Aspirant
Periodic "Error communicating with UPS 'UPS' ()." Error
After installing a UPS I get frequent email notifications with "Error communicating with UPS 'UPS' ().", with a paired "Communication with UPS 'UPS' () is OK." arriving shortly after. When I left on ...
- Aug 26, 2017
We're hopful that this issue is fixed in 6.8.1 Beta 1, which is posted in the Beta section of the community. Please report whether this works for you if you have a chance to try it.
StephenB
Aug 12, 2017Guru - Experienced User
What firmware are you running?
Some UPS systems aren't very well-behaved - some of my cyberpowers have generated these messages in the past, and one actually interfered with startup. They have put in some fixes in the newer firmware for this, so maybe try 6.8.0 first, and see if that makes any difference. If it doesn't, post back here and I'll poke Netgear to see if they're able to follow up with you.
Simie
Aug 12, 2017Aspirant
Hi Stephen, thanks for the reply. I didn't see that 6.8.0 had been released, the Check for Updates button on the admin page didn't report a new version was available. I'll give installing that a go and let you know if it helps or not.
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