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Forum Discussion
diwakar
Sep 18, 2016Aspirant
Permissions don't work anymore RN10x 6.5.1
I recently upgraded to 6.5.1. Around the same time, I also moved over to the new readycloud single signon account. I seem to have done something to the permissions or the access: I (main user) can't ...
- Sep 21, 2016
OK, success! I finally got this to work on all my machines. Here is what I did after searching for similar issues on the forum (in the ReadyNAS for Business section)
In cmd window:
confirm NAS is visible via ping on both \\nasname and \\nasipaddress
type "net use * /delete" will remove any existing connections - wasn't an issue in my case
type "net use t: \\nasname\data /user:admin password" this maps the NAS to t: drive KEEP TRACK OF THE DIRECTION OF THE SLASHES
Invoke windows credential manager (via search in Settings)
create new generic Windows Credential:
\\nasname\data
login: admin
password:
In Windows Explorer:
Delete the old quick access link to "nasname" on the left bar
type in \\nasname in the address ribbon - Works!
Create new Quick Access link
Thanks for all your suggestions. Most of the ideas here are in other ReadyNAS threads, if you start looking for the correct error messages (0x80004000 and 0x80070035).
I don't use a very long email address (12 characters long, @ gmail dot com)
JennC
Sep 20, 2016NETGEAR Employee Retired
Hello diwakar,
You cannot use the same email in the Cloud users and local users at the same time as NAS creates home shares fro each user (wether ReadyCloud or local. Why not use just the admin account? Admin account has all the privileges, such as seeing the Home folder where all personal folders of local and cloud users are located.
Also, if the ReadyCloud user and Windows credential have the same email address, they should also have the same password.
Regards,
diwakar
Sep 21, 2016Aspirant
Thanks for your responses.
I would dearly love to use the admin login, but that doesn't seem to work either.
In fact, if I go to the cmd window and type "net view" my NAS shows up in the list. I can also ping the NAS (ping nasname or ping 10.0.1.2) and the ping returns with 0 errors: BUT most times when I type in \\nasname (or \\NASNAME) or \\10.0.1.2 (I verified this address in the network tab), sometimes I get the login window and I enter the admin and default password, sometimes I don't but the response is "Windows can't access \\10.0.1.2" and the error code is 0x80004005.
As I mentioned earlier, I can access the NAS with a browser (https://nasname) or from Windows Explorer from my daughter's account on the same PC. I'm really stumped!
I appreciate any and all responses.
- mdgm-ntgrSep 21, 2016NETGEAR Employee Retired
Please update to ReadyNAS OS 6.5.2 which is now available!
Are your email addresses longer than 32 characters?
- diwakarSep 21, 2016Aspirant
OK, success! I finally got this to work on all my machines. Here is what I did after searching for similar issues on the forum (in the ReadyNAS for Business section)
In cmd window:
confirm NAS is visible via ping on both \\nasname and \\nasipaddress
type "net use * /delete" will remove any existing connections - wasn't an issue in my case
type "net use t: \\nasname\data /user:admin password" this maps the NAS to t: drive KEEP TRACK OF THE DIRECTION OF THE SLASHES
Invoke windows credential manager (via search in Settings)
create new generic Windows Credential:
\\nasname\data
login: admin
password:
In Windows Explorer:
Delete the old quick access link to "nasname" on the left bar
type in \\nasname in the address ribbon - Works!
Create new Quick Access link
Thanks for all your suggestions. Most of the ideas here are in other ReadyNAS threads, if you start looking for the correct error messages (0x80004000 and 0x80070035).
I don't use a very long email address (12 characters long, @ gmail dot com)
- JennCSep 21, 2016NETGEAR Employee Retired
Hello diwakar,
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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